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Worldwide travel restrictions

In light of the evolving coronavirus (COVID-19) situation, a number of governments have issued entry restrictions, visa suspensions and quarantine measures for travellers.

As these restrictions may change at short notice, this should be used as a guideline only. Passengers should refer to the latest information published by the government of their destination country.

If you’re travelling to Hong Kong
View the latest Hong Kong travel restrictions to ensure you’re eligible to travel.

If you’re transiting through Hong Kong
Refer to the latest Hong Kong transit requirements for transit passengers, along with the entry restrictions of your final destination.

If you’re travelling from Hong Kong
At the airport, our staff will perform document checks to confirm you’re eligible to travel. You’ll also be asked to declare your travel history over the past 14 days.

What to know before you fly
We've introduced additional passenger requirements – including the use of face coverings – for your added protection. View the latest information before you head to the airport.

Entering the Chinese Mainland

Immigration and quarantine requirements

Entry restrictions

  • Foreign nationals with visas issued before 28 March 2020 are not permitted to enter the Chinese Mainland.
  • Foreign nationals with residence permits or APEC Business Travel Cards are not permitted to enter the Chinese Mainland.

Entry restriction exemptions

  • Foreigners holding diplomatic, service, courtesy or C visas
  • Foreign nationals travelling to the Chinese Mainland for necessary economic, trade, scientific or technological activities; foreign nationals arriving for emergency humanitarian needs may apply for visas at Chinese embassies/consulates        
  • Foreign nationals with a visa issued on or after 28 March 2020
  • Foreign nationals holding a Chinese Mainland Permanent Resident Card
  • Foreigners with a Chinese Residence Permit issued by China (People’s Rep.) for the purpose of work, personal matters or reunions

Quarantine measures

  • All passengers are subject to a medical screening and 14-day quarantine
  • All passengers entering Beijing will be subject to an additional 7-day quarantine and 7-day health surveillance, following their 14-day mandatory quarantine at the government designated facilitates
  • All passengers entering Chengdu, Fuzhou, Hangzhou, Qingdao, Xiamen will be subject to an additional 7-day home quarantine, following their 14-day mandatory quarantine at the government designated facilitates
  • All passengers entering Nanjing will be subject to an additional 14-day home quarantine, following their 14-day mandatory quarantine at the government designated facilitates

Visa restrictions

All visa free transit services have been suspended. This includes the: 

  • 24/72/144-hour visa-free transit policy
  • Hainan 30-day visa-free policy
  • 15-day visa-free policy for foreign cruise group tours through Shanghai Port
  • Guangdong 144-hour visa-free policy for foreign tour groups from Hong Kong or Macao SAR
  • Guangxi 15-day visa-free policy for foreign tour groups from ASEAN countries

Additionally, the visa exemption policy is suspended to nationals of Japan, Singapore and Brunei.

Exit requirement

All passenger departing from Xiamen (XMN), are required to present a green health code and a medical certificate indicating a negative COVID-19 test result, the test must be taken within 48 hours prior to the departure of scheduled flight from Xiamen. 
 

Pre-departure requirements

COVID-19 test

  • All passengers (including those travelling on a diplomatic basis) departing from/transiting through nominated countries to all destinations in the Chinese Mainland, are required to take a nucleic acid COVID-19 test and IgM anti-body tests within 48 hours of the scheduled time of departure of the flight to the Chinese Mainland
  • The test should be taken at institutions in the city of departure and designated or recognised by relevant Chinese embassies or consulates
  • Those who test negative will need apply for a green health code with an “HS” marking or a health declaration letter and present it at check-in prior to acceptance
  • As most destinations only accept a medical certificate indicating a negative COVID-19 test result in English, please ensure you have the necessary documents ready in order to travel.

Health declaration

Passengers travelling between Hong Kong and Beijing

All passengers travelling from Hong Kong to Beijing will be required to have documentary proof that:

  • They have undergone a nucleic acid test for COVID-19 within seven days of the scheduled departure time; and that the result of the test was negative

The test report must contains the following information:

  • Passenger’s name
  • Travel document no.
  • Test method
  • Specimen collection date and time
  • Negative test result
  • Test report issue date and time
  • Signature of the report issuer

With effect from 15 March 2021, the test report must also contains the specimen collection through either “nasal swab” or “combined nasal and throat swabs” (child age below 6, can use “throat swab” to test for COVID-19)

The document must be in Chinese or English and can be accepted on paper or digital format. (for more details, can be found here

Passengers who are unable to provide this documentation at check-in will not be accepted for travel.

The Hong Kong SAR Government’s list of recognised laboratories and healthcare institutions that conduct nucleic acid COVID-19 tests can be found here

Post-arrival COVID-19 test requirement 

  • All passengers will be required to undergo COVID-19 testing upon arrival in Xiamen

Transiting through the Chinese Mainland

Transit restrictions

  • Passengers are no longer permitted to transit through Beijing, Chengdu, Fuzhou, Hangzhou, Nanjing, Qingdao, Shanghai and Xiamen Airports

Transiting through Hong Kong to the Chinese Mainland

Transit restrictions

  • Passengers are not permitted to transit through Hong Kong International Airport to destinations in the Chinese Mainland

Please refer to the travel restrictions for passengers travelling to/transiting through Hong Kong

Entering Macao SAR

Immigration and quarantine requirements

Entry restrictions

  • Non-Macao residents arriving from foreign countries, are prohibited from entering Macao
  • For more details or entry exemptions, please visit the Macao SAR Government website.

 

Entering Taiwan

Immigration and quarantine requirements

Entry restrictions

  • Foreign nationals who have been to or have transited through India in the past 14 days, are not allowed to enter Taiwan
  • With effect from 19 May 2021 until further notice, all foreign nationals are temporarily suspended from entering Taiwan, except for the holders of Taiwan passport, Taiwan Alien Resident Card or with special approval from the CECC under exceptional cases for emergency situations as well as humanitarian issues. More details, can be found in Taiwan Centers For Disease Control website

Visa restrictions

  • Visa on arrival services and online applications have been suspended for Hong Kong SAR passport holders and Macao SAR passport holders


Pre-departure requirements

COVID-19 test

All passengers are required to present a medical certificate indicating a negative COVID-19 test result within 3 working days prior to departure, please note the following certificate requirements:

  • Passenger name
  • Date of birth (or passport number)
  • Date of the specimen was taken for test
  • Test methods: PCR, real-time PCR, RT-PCR, RT-qPCR(Quantitative Reverse Transcription PCR), NAA (nucleic acid amplification), NAAT (nucleic acid amplification test), NAT (nucleic acid test), LAMP(Loop/Mediated isothermal Amplification)COVID-19 RNA test, SARS-CoV-2 RNA or molecular diagnostics indicating a negative or undetectable test result.
  • In English or Chinese or other local languages (if it can be verified by local airport team at point of check-in)
  • Electronic or physical copy are acceptable

Please refer to Taiwan Centers for Disease Control Bureau website for the latest updates. 

Health declaration

Quarantine

  • Taiwan residents and foreign nationals with an Alien Resident Certificate (ARC) who have visited India, Myanmar and the United Kingdom) in the past 14 days, are required to:
  • Undergo a 14-day quarantine at a group quarantine facility
  • Undergo COVID-19 testing upon arrival and before completing the quarantine period
  •  Complete a subsequent 7-day self-health management programme
  • All passengers must submit where their place of stay will be during the 14-day quarantine through either the online e-form – Taiwan Quarantine System for Entry or fill in the paper form of the “Quarantine Residence Affidavit” at the time of check-in
  • Passengers who wish to make short visits for business purposes, can apply for shortened quarantine periods in Taiwan, for more details, can be found in Taiwan CDC website.

Post arrival COVID-19 test

  • All arriving passengers are required to conduct the test for COVID-19 upon arrival, for more details, can be found in Taiwan CDC website


Additional requirements

Additional entry requirements

Emergency situations
  • Returning home for the funeral of a relative within the second degree of kinship
  • Visiting a relative within the second degree of kinship who is gravely ill
  • Special emergency medical care programme approved by the competent authority
  • The travel companion will also be allowed to travel, provided they have a valid reason to travel together

Documents required

  • Document verifying the death of a relative within the second degree of kinship, or
  • Notice of critical illness, or
  • Certificate of diagnosis

Announced by the CECC where COVID-19 RT PCR test reports cannot be obtained

  • Passengers travelling from a country which has been announced by the Central Epidemic Command Center (CECC), where COVID-19 RT PCR test reports cannot be obtained
  • Please visit the Taiwan Centers for Disease Control website for a list of countries

Agency programme approved by the CECC

  • Passengers under an agency programme approved by the CECC for necessary and short-term official business or business affairs
  • Document required: Approval letter issued by the CECC

Passengers returning within three days

  • Passengers departing Taiwan and returning within three days

An infant or child aged 6 years or below

  • Document required: passport, or other travel document

An expired COVID-19 test report due to a cancelled or delayed flight

  • Documents required: the original test report and flight booking information

 

Transiting through Taiwan

Transit restrictions

  •  With effect from 19 May 2021 until further notice, transit service will be temporarily suspended

 

Entering South Africa

Immigration and quarantine requirements

Entry restriction exemptions
  • Please note that visa exemptions have been reinstated for nationals of France, Germany, Italy, Korea (Rep.), Portugal, Singapore, Spain, USA, United Kingdom (passport with nationality “British Citizen” and for passengers with a Hong Kong SAR passport

Pre-departure requirements

COVID-19 test
  • All passengers are required to present a valid negative COVID-19 test certificate within 72 hours prior to the date of travel, otherwise, passengers will be required to undergo quarantine at a government nominated facility at their own expense on arrival

Health declaration

  • All passengers are required to complete a health declaration form prior to their arrival in and departure from South Africa

Mobile app

  • All passengers must install the COVID-19 Alert South Africa mobile app before arriving in South Africa

Entering Canada

Immigration and quarantine requirements

Entry restrictions

Only the following passengers are permitted to enter Canada:

  • Canadian citizens and permanent residents (and their immediate family members)
  • Immediate family members of Canadian citizens and permanent residents. Immediate family members are defined as: the spouse or common-law partner of the person; a dependent child of the person or of the person’s spouse or common-law partner; a dependent child of a dependent child; the parent or step-parent of the person or of the person’s spouse or common-law partner; the guardian or tutor of the person
  • Sibling, half-sibling or step-sibling of Canadian Citizen or Permanent Resident or of their spouse or common-law partner
  • Grandparent of the Canadian Citizen or Permanent Resident or of their spouse or common-law partner
  • An individual who is in an exclusive dating relationship with the Canadian Citizen or Permanent Resident and has been in such a relationship for at least a year
  • Fully vaccinated foreign nationals travelling for discretionary purpose
  • A person travelling for compassionate reasons are allowed to enter Canada, providing they are with an authorization letter issued by Public Health Agency of Canada (PHAC)
  • A person travelling on a diplomatic passport
  • A person who is authorised, in writing, by a consular officer of the Government of Canada to enter Canada for the purpose of reuniting immediate family members
  • A person who is exempt from the requirement to obtain a temporary resident visa under paragraph 190(2)(a) of the Immigration and Refugee Protection Regulations and the immediate family members of that person
  • A person who enters Canada at the invitation of the Minister of Health for the purpose of assisting in the COVID-19 response
  • A person who arrives by means of an aircraft operated by the Canadian Forces or the Department of National Defence
  • A member of the Canadian Forces or a visiting force, as defined in section 2 of the Visiting Forces Act, and the immediate family members of that member
  • A protected person within the meaning of subsection 95(2) of the Immigration and Refugee Protection Act
  • A French citizen who resides in Saint-Pierre-et- Miquelon and has been only in Saint-Pierre-et- Miquelon, the United States or Canada during the period of 14 days before the day on which they board
  • A person or any person in a class of persons who, in the opinion of the Chief Public Health Officer appointed under subsection 6(1) of the Public Health Agency of Canada Act: 
  • does not pose a risk of significant harm to public health, or
  • will provide an essential service while in Canada
  • A person whose presence in Canada, in the opinion of the Minister of Foreign Affairs, the Minister of Citizenship and Immigration or the Minister of Public Safety and Emergency Preparedness, is in the national interest
  • Foreign nationals with a valid Canadian work permit
  • Foreign nationals with a valid Canadian study permit
  • Foreign nationals holding an approval letter to obtain a work permit in Canada
  • Foreign nationals that have a valid study permit or a letter of introduction that shows they were approved for a study permit, and have a valid letter of acceptance from a designated learning institution (DLI) with a COVID-19 readiness plan approved by its province or territory. For more details, please refer to the Canadian government website
  • Accredited diplomats and their immediate family members
  • A person who takes up a post as a diplomat, consular officer, representative or official of a country other than Canada, of the United Nations or any of its agencies or of any intergovernmental organisation of which Canada is a member, and the immediate family members of that person, are allowed to enter Canada

Quarantine measures

Quarantine exemptions

  • Entering Canada at the invitation of the Minister of Health for the purpose of assisting in the COVID-19 response
  • Member of the Canadian Forces or a visiting force
  • In the class of persons who in the opinion of the Chief Public Health Officer will provide an essential service while in Canada; or whose presence in Canada in the opinion of the Minister of Foreign Affairs, the Minister of Citizenship and Immigration or the Minister of Public Safety and Emergency Preparedness, is in the national interest
  • Permitted to work in Canada as a provider of emergency services under paragraph 186(t) of the Immigration and Refugee Protection Regulations;
  • Entering Canada for the purpose of providing medical care or transporting essential medical equipment, supplies, or means of treatment or
  • Entering Canada for the purpose of receiving essential medical services or treatments, other than services or treatments related to COVID-19.
  • A person registered as an Indian under the Indian Act

Fully vaccinated 

  • Passengers who are fully vaccinated and meet the specific requirements, will be exempt from quarantine requirements. Passengers are required to have a paper or electronic copy of their proof of vaccination certificate in English, French or a certified translation.. For more details, please visit the Canadian government website

Pre-departure requirements

COVID-19 test

  • All passengers five years of age or older (both Canadian citizens and foreign nationals) are required to present a medical certificate indicating a negative PCR or LAMP laboratory test result for COVID-19 which must be taken within 72 hours prior to the departure of their flight from Hong Kong to Canada.  Further details can be found on the https://travel.gc.ca/travel-covid/travel-restrictions/flying-canada-checklist)
  • All passengers departing from India or Pakistan to Canada “via an indirect route”, are required to obtain a pre-departure COVID-19 negative test result from the “third country” before continuing their journey to Canada
  • The test must be performed by a laboratory or health facility that is accredited by the government or relevant professional association in the country where the test is performed
  • The test result documentation indicating the negative COVID-19 test result can be in either written or electronic format and must contain the following elements:
  • Passenger’s name (this must match the passenger’s travel document) 
  • Passenger’s date of birth or age 
  • Name and address of the laboratory/clinic/facility that administered the test
  • The date on which the test was conducted
  • The method of test conducted (i.e. a molecular polymerase chain reaction (PCR) or Loop-mediated Isothermal Amplification (LAMP) test, the full list of accepted types of test can be found on the Canadian government website
  • A result of “not detected” or “negative”
  • The test result must be provided in English or French where possible

Exemptions

The following passengers are exempt from the pre-departure COVID-19 testing requirements:

  • Children four years of age or younger
  • Passengers who in the opinion of the Chief Public Health Officer, has skills critical to Canada’s COVID-19 response
  • Passengers in transit to another international destination (i.e. will be remaining in the sterile transit area of a Canadian airport until they leave Canada)
  • Emergency personnel
  • Passengers who were diagnosed with COVID-19, and have since recovered but still show a positive result on a COVID-19 molecular test. Passengers must be able to provide evidence of a positive COVID—19 molecular test that was performed on a specimen that was collected at least 14 days and no more than 180 days before the schedule departure time of the flight to Canada

Health declaration

  • All passengers entering Canada are required to complete the ArriveCAN prior to departing for Canada, and present the ArriveCAN receipt at check-in
  • The website is available 14 days prior to your flight date or an app can be downloaded from the App Store or  Google Play and can be used up to 90 days before your flight

Post-arrival requirements

  • All passengers five (5) years of age or older,  are required to take a COVID-19 test when they arrive in Canada, before exiting the airport. Any passenger who refuses to take a COVID-19 test on arrival at the airport is subject to a fine of up to CAD$3,000
  • For more information, visit the Canadian government website

Pre-registration for the post-arrival COVID-19 test

Passengers are recommended to pre-register for their arrival test in advance, pre-registration can be done online via the following website:

 

Transiting through Canada

Transit restrictions

Foreign nationals are allowed to transit through Canada if the following conditions are met:

  • Fully vaccinated passengers 
  • Not presenting any symptoms of COVID-19
  • Arrives and departs from the same airport within 24hours
  • Has a confirmed onward flight outside of Canada
  • Remain airside / within sterile area of the airport and does not need to go through customs / formally enter Canada 
  • Does not need to take a domestic flight to get to another airport 
  • Satisfies all other documentary requirements (e.g. ETA, transit visa etc.)

For more details, can be found in Canadian Government website.

Entering the United States

Immigration and quarantine requirements

Entry restrictions

Non-US citizens and residents who have visited/transited through one or more of the following countries/regions in the past 14 days are not permitted to enter:

  • Chinese Mainland
  • India
  • Iran
  • Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
  • Brazil
  • South Africa

Entry restriction exemptions

  • U.S. citizens/lawful permanent residents including their spouse
  • The parent or legal guardian of a U.S. citizen or lawful permanent resident, provided that the U.S. citizen or lawful permanent resident is unmarried and under the age of 21
  • The sibling of a U.S. citizen or lawful permanent resident, provided that both are unmarried and under the age of 21
  • The child, foster child or ward of a U.S. citizen or lawful permanent resident, or who is a prospective adoptee who is seeking to enter the United States pursuant to the IR-4 or IH-4 visa classifications
  • Foreign government officials or an immediate family member of an official (visa: A-1, A-2, C-2, C-3, E-1, G-1, G-2, G-3, G-4, , K-1, K-2, K-3, K-4, NATO-1, NATO-2, NATO-3, NATO-4, or NATO-6) who originated in, transferred from, or transited through the aforementioned countries/regions in the past 14 days
  • Holders of immigrant visa (regardless of class) 
  • U.S. Armed Forces and their spouses and children (if have been to the aforementioned countries/regions)
  • Special arrangements are in place for passengers from certain countries travelling on students visas.  More information can be found on the websites of the US State Department and the Embassy of the United States in China

Quarantine measures

  • All passengers are subject to a quarantine assessment on arrival
  • Passengers who have been fully vaccinated are no longer required to quarantine upon arrival in Los Angeles. For more details, can be found in the County of Los Angeles website

Pre-departure requirements

COVID-19 test

All passengers aged two years above travelling to or transiting through the United States, are required to present:

1)    A medical certificate indicating a negative COVID-19 test result. The test specimen must be collected within three days prior to the scheduled flight departure

or

2)   A written or electronic documentation of recovery from COVID-19 after a previous SARS-CoV-2 infection. This must be in the form of a positive viral test result and a letter from a licensed health care provider or public health official stating that the customer has been cleared for travel (Documentation of Recovery) 

The pre-departure COVID-19 test certificate can be in paper or electronic format and must contain the following information: 

  • Passenger’s name - which must match the passenger’s passport, and one additional identifier – could include, but are not limited to customer’s date of birth, or passport number, or age
  • Test type. (A nucleic acid amplification test (PCR or NAAT) or a viral antigen test are accepted)
  • Test result. ( “Negative” or “Not Detected” are both accepted)
  • Name and contact information of the laboratory or healthcare personnel who performed the test

An Attestation 

  • All passengers (aged two years or above) must attest to receiving a negative test or that they have recovered from COVID-19 and signed the attestation form at the time of check-in.
  • A parent or other authorised individual should attest on behalf of customer age 2 to 17 or anyone who is unable to attest on their own behalf

For more details, can be found in United States CDC government website.

Health declaration

  • Passengers aged 16 or above, travelling to Los Angeles (LAX) are required to fill in the Traveler Form.


Additional requirements

  • With effect from 1 February 2021, all passengers are required to wear a face mask on all public transportation (including aircraft, trains and buses) and at transportation hubs (including airport terminals) in the United States. The face mask must completely cover the passenger’s nose and mouth

Exemptions for face mask wearing requirements

  • Passengers under two (2) years of age
  • Passengers with disabilities who cannot wear a mask, or cannot safely wear a mask, because of the disability. 

For more details, refer to US CDC website

Entering Bangladesh

Immigration and quarantine requirements

Entry restrictions
  • All passengers arriving from or have visited the Group A countries (including Argentina, Botswana, Cuba, Cyprus, Eswatini, Georgia, Iran, Libya, Malaysia, Mongolia and Spain) in the past 15 days, are not allowed to enter in Bangladesh 
  • All passengers travelling to Bangladesh must have a medical certificate indicating a negative COVID-19 PCR test result issued within 72 hours before arrival. The certificate must be in English. Children below the age of 10 years are exempt from this requirement

Entry Exemptions

  • Fully vaccinated Bangladesh citizen
  • Expatriates residing with a special approval/authorization from the Ministry of Foreign Affairs Bangladesh
  • Seafarers /  Engineers of ships, provided they possess proper and valid documentary evidences about their profession and signing-off

Quarantine measures

  • Passengers have been fully vaccinated, have to undergo 14 days strict home quarantine.
  • Unvaccinated passengers arriving from or have visited the following countries in the past 15 days, are required to undergo mandatory 14 days institutional quarantine at the government nominated hotels.
  • Argentina, Brazil, Botswana, Colombia, Costa Rica, Cuba, Cyprus, Eswatini, France, Georgia, Kazakhstan, Kuwait, Kyrgyzstan, Iran, Iraq, Ireland, Libya, Malaysia, Mongolia, Namibia, the Netherlands, Panama, South Africa, Spain, Thailand, Tunisia, and the United Kingdom
  • Unvaccinated passengers arriving from other countries (except in above listed countries), have to undergo 14 days strict home quarantine

Pre-departure requirements

COVID-19 test
  • All passengers travelling to Bangladesh must have a medical certificate indicating a negative COVID-19 PCR test result issued within 72 hours before arrival. The certificate must be in English. Children below the age of 10 years are exempt from this requirement

Vaccination requirements

  • To be considered fully vaccinated, passengers must completed full dose (single/double dose as applicable for a full dose) of COVID-19 vaccine before 14 days of the travel date to enter Bangladesh 

Entering Cambodia

Immigration and quarantine requirements

Entry Exemptions

Following categories of passengers are allowed to enter Cambodia:

  • Nationals or residents of Cambodia
  • Diplomats and officials of foreign embassies and international organizations (including family members holding the Diplomatic Visa Type A and Official Visa Type B)
  • Holders of valid Cambodia visa issued by any Cambodia Embassy
  • Holders of visa class “K” (permanent visa)
  • For more details, can be found in Cambodian Government website

Quarantine measures

3 days quarantine, the following customers are required to provide a COVID-19 vaccination card or certificate upon arrival confirming the complete vaccination

  • Fully vaccinated foreign investors, businessmen, technical experts, family with Certificate on Guarantee or Initiation Letter
  • Fully vaccinated diplomats, official cooperation project and family members 

7 days quarantine, the following customers are required to provide a COVID-19 vaccination card or certificate upon arrival confirming the complete vaccination

  • Fully vaccinated Cambodians nationals holding foregin passport
  • Fully vaccinated foreign nationals including tourist, investor, foreign experts and family members who have no Certificate on Guarantee or Invitation Letter

14 days quarantine

  • Unvaccinated or partial vaccinated passengers
     

Pre-departure requirements

COVID-19 test

  • All passengers (including Cambodian and foreign nationals)  must provide a medical certificate indicating a negative COVID-19 test result within 72 hours before departure,  the test report must be issued by a competent health authority and printed in hard copy
  • Foreign nationals are also required to present a health insurance coverage (in hard copy), purchased from FORTE insurance and fully vaccinated foreign nationals are required to deposit of USD$1000 / unvaccinated or partial vaccinated foreign nationals are required to deposit of USD$2000 in cash (credit card not accepted) upon arrival – to be used for the overall expenses associated with testing and hotel accommodation during the quarantine period

 

Flights to India have been suspended until 31 October 2021.

Entering Indonesia

Immigration and quarantine requirements

Entry restrictions

  • Foreign nationals

Entry restriction exemptions

  • Nationals of Indonesia
  • Foreign nationals holding the following documents are allowed to enter Indonesia
  • Official Visa
  • Diplomatic / Service Visa
  • Official Residence Permit
  • Diplomatic Residence Permit
  • Temporary Stay Permit (ITAS)
  • Permanent Stay Permit (ITAP)
  • E-visit visa holder with a visa number ending with “LN” (note: e-visit visa with code Bxxx and Cxxx are allowed)
  • APEC Business Travel Card holder

Quarantine measures

  • All passengers will be required to undergo at least 8 days self-quarantine upon entry
  • Passengers arriving from India, Pakistan or the Philippines will be subject to a 14-day quarantine upon entry

Quarantine Exemptions

  • Foreign nationals who are holders of diplomatic or official visas, or part of a state/official visits on Ministerial level or above, are exempted from mandatory quarantine

Pre-departure requirements

COVID-19 test

  • All passengers must have a medical certificate indicating a negative result of COVID-19 PCR test result, the test must be taken within 72 hours prior to their departure time to Indonesia

Vaccination

  • Foreign nationals (age 18 or above) are required to present a documentary proof of vaccination, either a COVID-19 vaccination certificate or a vaccination card (in physical form or digital form) as proof of completing vaccination in its full recommended dose

Exemptions

  • Foreign nationals age below 18
  • Holders of diplomatic or service visa, provided they also hold an invitation letter issued by the Indonesian Ministry

Post arrival COVID-19 test

  • Foreign nationals traveling from abroad are required to undergo two post arrival COVID-19 RT-PCR tests. First test on the day of arrival and the second test on the seventh day after arrival

Health declaration

  • All passengers are required to complete the Electronic Health Awareness Card (e-HAC) by downloading the ‘PeduliLindungi’ smartphone application (IOS / Android) and must be presented upon arrival

Entering Japan

Immigration and quarantine requirements

Entry restrictions

No foreign nationals are  permitted to enter Japan.

Passengers who meet one or more of the following criteria are not permitted to enter Japan:

  • Foreign nationals who have visited one or more of the following destinations in the past 14 days are not permitted to enter Japan:
  • Afghanistan, Albania, Algeria, Andorra, Antigua and Barbuda, Argentina, Armenia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chile, Colombia, Comoros, Costa Rica, Cote d’lvoire, Croatia, Cuba, Cyprus, Czech Republic, Democratic Republic of Congo, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Eswatini, Ethiopia, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea Bissau, Guyana, Haiti, Honduras, Hungary, Iceland, India, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyz Republic, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Malta, Mauritania, Mauritius, Myanmar, Mexico, Moldova, Monaco, Mongol, Montenegro, Morocco, Namibia, Nepal, Netherlands, Nicaragua, Nigeria, North Macedonia, Norway, Oman, Pakistan, Palestine, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Congo, Republic of South Africa, Romania, Russia, Rwanda, Saint Kitts and Nevis, Saint Vincent and the Grenadines, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, Somalia, South Sudan, Spain, Sri Lanka, St Lucia, Sudan, Suriname, Sweden, Switzerland, Tajikistan, Thailand, Trinidad and Tobago, Tunisia, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States of America, Uruguay, Uzbekistan, Vatican, Venezuela, Zambia, Zimbabwe

Entry restriction exemptions

  • Nationals of Japan
  • The spouse or children of nationals of Japan
  • Holders of Japanese resident status

For more details, please refer to Japan MOFA website link here

Quarantine measures

  • All passengers are subject to COVID-19 test upon arrival and quarantine for 14 days; details can be found at Japan MOFA website

Quarantine exemptions

  • Passengers holding a valid vaccination certificate can shorten the quarantine period from 14 days to 10 days, details can be found in the Japan MOFA website
  • Passengers directly transiting through Japan are exempted from the quarantine requirements.

Visa restrictions

  • Single and multiple-entry visas issued before 8 March 2020 by Japanese Embassies to China nationals (including Hong Kong and Macao SAR) have been suspended. For the full list of visa suspensions and the affected countries/regions, please refer to the Ministry of Foreign Affairs of Japan
  • Visa exemption measures have been suspended for a number of countries/regions, including Hong Kong SAR and Macao SAR. For the full list, please refer to the Ministry of Foreign Affairs of Japan


Pre-departure requirements

COVID-19 test
  • All passengers (including Japanese nationals / residents) are required to provide a medical certificate indicating a negative COVID-19 test result (i.e. Real time RT-PCR, Nucleic Acid Amplification test (LAMP) or Antigen test (CLEIA)), written in English. The test must be taken within 72 hours before departure, with the specimen collection method being either Nasopharyngeal (Swab/Smear), Nasopharynx (Swab/Smear),  Saliva or Deep Throat Saliva or Nasopharyngeal and Oropharyngeal Swab
  • For more details, please visit the Japan Government MHLW website

Health declaration

  • All passengers must complete the health declaration form. As the form requires a seat number, we recommend passengers check in online within 48 hours of departure and then complete the e-form before coming to the airport

Mobile app

  • All passengers (aged 13 or above) travelling to Japan are required to install several mobile apps prior to going through Immigration.

Sea crew

  • A crew confirmation letter issued by the shipping company

 

Transiting through Japan

Transit restrictions

  • Passengers transiting through Tokyo Narita Airport (NRT) must transit on the same calendar day

Entering Korea

Immigration and quarantine requirements

Entry restrictions

Passengers who meet one or more of the following criteria are not permitted to enter South Korea:

  • Nationals of Japan who do not hold a Korean visa issued on or after 9 March 2020
  • Passengers who are transiting a South Korean airport must have a connecting flight within 24 hours
  • Short-term visas (type C-1 and C-3) issued on or before 5 April 2020 are no longer valid

Entry restriction exemptions

  • South Korean citizens
  • Permanent residents
  • Spouses and direct family members
  • Holders of a Korea Alien Registration Card, provided they have a Re-Entry Permit
  • Passengers with a Re-Entry Permit (who have left South Korea after 1 June, 2020)
  • E-9 (employment permit) card holder – providing they have a Confirmation of Self Quarantine E9 form
  • Diplomats A-1, Government Officials type A-2, A-3
  • Holders of Isolation Exemption Certificate
  • Valid visa holders (such as short term visa holders of type B-1, B-2, C-1, C-3, C-4)

Quarantine measures

  • All passengers arriving in South Korea are required to undergo quarantine for 14 days either at a place of self-quarantine or designated facility upon entry
  • Korea nationals and foreign nationals holding a Korea Alien Registration Card and a re-entry permit with Korean residency are subject to 14 days of self-quarantine
  • Passengers departing from Chile, Peru, South Africa or Tanzania are subject to undergo quarantine for 7 days at a designated quarantine facilities (under own expense) and 7 days of self-quarantine
  • Passengers departing from India are subject to quarantine for 7 days in a designated facility followed by 7 days of self-quarantine
  • Foreign nationals holding a short term visa (B-1, B-2, C-1, C-3, C-4) or other type of visa – without a Korea Alien Registration Card and re-entry permit – with Korea residency are subject to quarantine at a designated government facility for 14 days at their own expense upon arrival
  • Passengers who have been fully vaccinated against COVID-19 in South Korea are exempted from the mandatory 14-day isolation upon their return from overseas (except return from Brazil or South Africa)

Quarantine exemptions

  • Diplomats
  • Government officials
  • Passengers who had their vaccination administered in Korea and have been fully vaccinated (two weeks passed since the final vaccination date) and providing: they had post arrival COVID-19 test tested negative and they have not departed from a country with variant strain detected (including Angola, Bangladesh, Brazil, Chile, Djibouti, Indonesia, Kazakhstan, Kyrgyzstan, Malawi, Mozambique, Myanmar, Namibia, Pakistan, Peru, Philippines, South Africa, Suriname, Trinidad and Tobago, Uzbekistan, Zimbabwe
  • Passengers who are fully vaccinated overseas and hold an Isolation Exemption Certificate (IEC), as well as a medical certificate indicating a negative PCR test report issued within 72 hours before departure, and have not departed from a country with variant strain detected (including Angola, Bangladesh, Brazil, Chile, Djibouti, Indonesia, Kazakhstan, Kyrgyzstan, Malawi, Mozambique, Myanmar, Namibia, Pakistan, Peru, Philippines, South Africa, Suriname, Trinidad and Tobago, Uzbekistan, Zimbabwe
  • Passengers who are fully vaccinated overseas with proof of overseas vaccination records and also hold a vaccination certificate

Visa restrictions

  • Short term visas, visa-free entry and visa waiver programmes will be temporarily suspended (for the list of suspended countries, refer to the Korean government website)

Pre-departure requirements

COVID-19 test

  • All passengers aged 6 or above (including Korean and foreign nationals) are required to present a medical certificate indicating a negative COVID-19 PCR test, conducted within 72 hours before the scheduled flight time, from the first point of departure to Korea
  • Foreign nationals who have visited Indonesia, the Philippines, or Uzbekistan in the past 14 days, their pre-departure COVID-19 test certificate must be issued from the list of designated clinics in Indonesia, the Philippines or Uzbekistan
  • The test result documentation indicating the negative COVID-19 test result must be in printed format and must include the following:
  • Passenger’s name (identical to their passport)
  • Date of Birth (or passport number or ID card number is acceptable)
  • Name of test
  • Test result
  • The date and time of the test report was issued
  • The date and time of the test was conducted
  • Name of the testing institutes / laboratory 
  • The PCR test negative certificate (in Korean, English or any other local language if it is accompanied by a certificate of translation in English/Korean) must be issued from a medical institution designated by the diplomatic offices of ROK in the countries/regions listed above, in print format

Exemptions

  • Children age under 6 years old as of the date of entry  - if all accompanying person present with an appropriate negative PCR test result certificate
  • Humanitarian purpose (e.g. funeral attendance)
  • Koreans who are exempted from quarantine for reasons of official business trip
  • From 27 February 2021 until further notice, passengers arriving from Myanmar will be exempt from the pre-departure COVID-19 PCR test requirement

Health declaration

Mobile phone and contactable phone number

  • All passengers travelling from Hong Kong or Macao must travel with a functioning mobile phone and contactable phone number (hotel number not accepted). On arrival, local quarantine or immigration officials will verify the passenger’s contact number. If the verification process is unsuccessful, the passenger will be denied entry into Korea

Entering Malaysia

Immigration and quarantine requirements

Entry restriction exemptions

  • Nationals of Malaysia 
  • Spouse of nationals of Malaysia, who have a MyTravelPass (MTP)
  • Permanent residents of Malaysia, who have a MyTravelPass (MTP)
  • Students with a written approval from Department of Immigration  
  • All foreign nationals on the Long Term Visit Pass (LTVP) list are permitted to enter provided they have applied for permission to travel through the MY Entry system and hold an approval letter from the Malaysian Department of Immigration or a Malaysian Consulate overseas 
  • Permanent Residents (PR) 
  • Diplomats and dependant on foreign missions in Malaysia 
  • Long term spouse Visa Pass and dependant 
  • Employment Pass (Category 1) and Dependants, and Maid 
  • Resident Pass - Talent & Dependent, and Maid 
  • Seafarers 

For additional categories of Foreign Nationals that are allowed entry into Malaysia, please refer to the official website:  https://www.kln.gov.my/web/guest/travel-advisory

Quarantine measures

  • All passengers arriving into Malaysia, are subject to medical screening and quarantine at designated facility for at least 7 days for fully vaccinated passengers and 10 days for unvaccinated / partial vaccinated passengers after arrival
  • Fully vaccinated customers can apply for home quarantine via a new online portal set up by the health ministry

Visa restrictions

  • The Malaysian Government has suspended new visa applications (i.e. eNTRI, visa on arrival, e-visa and manual visa) for Chinese nationals and other nationalities who have visited Hubei, Zhejiang and/or Jiangsu provinces of China in the past 14 days.

Pre-departure requirements

COVID-19 test
  • All passengers arriving into Malaysia, are required to present a medical certificate indicating a negative COVID-19 test result, the test must be taken at most 72 hours before departure

Health declaration

  • All passengers are required to complete a health declaration form prior to their arrival in Malaysia. Passengers must download and complete the MySejahtera application before landing. Upon arrival, they are required to update their current health status for the health officials to verify during screening procedure. The app can be downloaded from the Google Play Store, Apple App Store or Huawei AppGallery

Entry approval for foreign nationals

  • Foreign nationals may enter Malaysia provided they have obtained approval in advance and meet the entry restriction exemptions. Please refer to the above entry restrictions exemptions for more details

Additional requirements

Additional entry requirements
  • A COVID-19 test will be conducted at the Health Inspection and Screening International Gate (PMA) at Kuala Lumpar (KUL) airport upon arrival
  • Passengers will bear the fee for the COVID-19 tests carried out at the PMA

 

Transiting through Malaysia

The Cathay Pacific transfer desk at Kuala Lumpur International airport is currently closed.  No transit/transfer check-in services are available.   Customers connecting from other airlines must clear Malaysian Customs and Immigration formalities and then proceed to our counters in Terminal 1, Row C for check-in.
 
Other general transit restrictions
  • International-to-domestic transit is permitted in Kuala Lumpur (KUL) airport for passengers travelling to East Malaysia (Sabah, Sarawak and Labuan) provided their connecting flight is within 24 hours. Passengers are required to do a swab test on arrival in KUL and quarantine at their final port of arrival in East Malaysia. (Find more details here.)

 

Leaving Malaysia

Exit restrictions

Passengers who meet the following criteria are not permitted to exit Malaysia:

  • Malaysian citizens
  • Permanent residents

Exit restriction exemptions

  • All Malaysians (age 18 or above) who have been fully vaccinated are allowed to travel abroad without presenting the MyTravelPass approval
  • Malaysian diplomats serving abroad
  • All visitors and foreign nationals
  • Passengers are advised to refer to https://www.imi.gov.my/ immigration for detailed information

 

All flights to Myanmar have been suspended until 31 October 2021.

Entering Nepal

Immigration and quarantine requirements

Entry restrictions

  • Foreign nationals

Entry restriction exemptions

  • Nepali citizens
  • Nepal-based foreign diplomats / officials, representatives / officials of United Nations Organization (UNO), Development Partner Organizations (DPO) and their family members

Quarantine requirements

  • All passengers must have a confirmed hotel reservation for 7 days, , unless exempt, the hotel listed link here
  • Passengers as categorised on the basis of the below documents and a negative arrival “Antigen Rapid Test (ART) result, are subject to a 10-day home/self-quarantine upon arrival
  • Passengers with a complete COVID-19 vaccination certificate
  • Passengers entering Nepal for emergency purposes
  • Passengers feeling unwell, senior citizens above 70 years old, children below 5 years old and their guardians, and differently abled people, certified by hospitals and with recommendations from respective local levels
  • Government employees, security personnel, diplomats and their families returning to Nepal
  • Individuals/volunteers involved in the rescue mission of Human Trafficking Victims and Nepalis Stranded abroad, based on their office/mission recommendations

Pre-departure requirements

COVID-19 test

  • All passengers aged 5 or above are required to provide a medical certificate indicating a negative RT-PCR test result issued with 72 hours prior to departure
  • All passengers must have the printed barcode/QR code from the ARMS (Abroad Returnee Management System).  Forms are available on the CCMC, Nepal website

Entry form

  • All passengers must have completed an online entry form as specified on the CCMC Nepal website

Entering the Philippines

Immigration and quarantine requirements

Entry restrictions 

With effect from now until 15 October 2021, all passengers who have travelling from or have been stayed in the following “red list” countries in the past 14 days, are not allowed to enter the Philippines.

  • Bermuda

Following passengers are allowed to enter the Philippines (except with travel history to the above “red list” country in the past 14 days):

  • Filipino citizens, including those with Identification Certificate (IC) as proof of recognition as a Filipino citizen or as proof of retention / reacquisition of Philippine citizenship under RA9225.
  • Foreign nationals with valid and existing visas at the time of entry
  • Foreign nationals under the Balikbayan Program (RA6768), provided they are nationals from non-visa required countries under EO408:
  • Former Filipino citizens, together with their foreign spouses and children, regardless of age, who are travelling with them; and
  • Filipino citizens’ spouses and children, regardless of age, who are travelling with their spouse or parent/s
  • Foreign nationals who are holders of valid and existing Special Resident and Retirees Visa (SRRV) or Section 9(a) visas

 

Pre-departure requirements

Registration Form for international flight passengers arriving at the Philippines

For flight to Manila (MNL)

For flight to Cebu (CEB)

Mobile app

  • All passengers travelling to and departing from the Philippines are required to download the Traze Contact Tracing app, help desk is available on arrival to assist passengers if they have difficulties downloading the app

Quarantine facility reservation confirmation

The Government of Philippines has a three tier classification system that governs the quarantine requirements:

Red list countries 

  • Passengers who have visited the red list countries in the past 14 days, are not allowed to enter the Philippines.

Yellow list countries (those not on the red/green list)  

  • Fully vaccinated passengers (except 9E visa holders, Overseas Filipino Worker, Returning Filipino Seaman) who have only been in the Yellow list countries in the past 14 days, are required to undergo 10 days quarantine including at least 6 days (5 nights) at a pre-booked accredited quarantine hotel (MNL / CEB) approved by Tourism and Health Agencies
  • Not fully vaccinated passengers (except 9E visa holders, Overseas Filipino Worker, Returning Filipino Seaman) who have only been in the Yellow list countries in the past 14 days, are required to undergo 14 days quarantine including at least 8 days (7 nights) at a pre-booked accredited quarantine hotel (MNL / CEB) approved by Tourism and Health Agencies

Green list countries

  • Fully vaccinated foreign nationals who have only been in the Green list countries in the past 14 days, are exempt from the quarantine requirements, provided passengers also hold a pre-departure negative RT-PCR test result (the test must be taken within 72 hours prior to the departure from the first point of departure). Passengers will only require to self-monitor for 14days upon arrival.
  • Fully vaccinated Filipino nationals who have only been in the Green list countries in the past 14 days, are exempt from quarantine requirements
  1. If passengers hold a pre-departure negative RT-PCR test result (the test must be taken within 72 hours prior to the departure from the first point of departure). Passengers will only require to self-monitor for 14days upon arrival
  2. If passengers do not hold a pre-departure negative RT-PCR test result, passengers are required to undergo facility-based quarantine upon arrival until the result of the post arrival COVID-19 test result is released, passengers are then required to self-monitor for the rest of the 14 days
  • Not fully vaccinated passengers (except 9E visa holders, Overseas Filipino Worker, Returning Filipino Seaman) who have only been in the Green list countries in the past 14 days, are required to undergo 14 days quarantine, including at least 6 days (5nights) at a pre-booked accredited quarantine hotel (MNL / CEB) approved by Tourism and Health Agencies
  • Unvaccinated or partially vaccinated minor children traveling with their fully vaccinated parent/s or guardian/s shall be required to observe the quarantine protocols corresponding to their vaccination status. A parent/guardian shall accompany the child in the quarantine facility for the full term of the latter’s facility-based quarantine period

Passengers who are fully vaccinated – are required to present any one of the following proof of vaccination record at check-in:

  • VaxCertPH digital vaccination certificate
  • Bureau of Quarantine (BOQ) / World Health Organization (WHO) issued International Certificate of Vaccination or Prophylaxis (ICV)
  • The national/state digital certificate of the foreign government where customer was vaccinated, which has accepted VaxCertPH under a reciprocal arrangement (Note: the authority does not currently have the list at this point, airport teams may accept customers based on their vaccination record provided and the required hotel bookings as stated above)

For Overseas Filipino Workers (OFW) and their spouse, parent/s, and or Children travelling together who were vaccinated abroad, and non-OFWs vaccinated abroad, may present any of the following:

  • Their national/state digital certificate of the foreign government where they were vaccinated without the need of a reciprocity agreement
  • Vaccination certificate issued by any of the states of the USA
  • Vaccination certificates issued by the Centers of Disease Control and Prevention
  • Vaccination certificates issued by any of the provinces or territories of Canada

An individual shall be considered ‘fully vaccinated’ for COVID-19:

  • ≥ 2 weeks after having received the second dose in a 2-dose series
  • ≥ 2 weeks after having received a single dose in a single-dose series

 

Additional requirements

Additional entry requirements
  • All passengers travelling to and departing from Cebu must wear a face shield together with a face mask. The face shield must sufficiently cover the passenger’s nose and mouth and must be worn in addition to a face mask. Any passengers without both a face shield and face mask will not be accepted to travel

 

Leaving the Philippines

The following passengers are permitted to travel from the Philippines:

  • Foreign nationals
  • Filipinos enrolled to study abroad and participants accepted in exchange visitor programs 
  • Overseas Filipino Workers (OFWs)

Outbound travel of Filipinos, regardless of purpose, may be allowed subject to compliance with the following requirements:

  • For those travelling on tourist or short-term/ visitor visas, submission of confirmed round-trip tickets and adequate travel and health insurance to cover travel disruptions and hospitalization in case of COVID-19 infections during their allowable period of stay abroad;
  • Execution of a Bureau of Immigration Declaration acknowledging the risks involved in travelling, including risk of delay in their return trip, to be provided at the check-in counters by the airlines;
  •  Whenever required by the country of destination or the airline, a negative COVID-19 test taken in accordance with the health and safety protocols of such destination country or airline; and
  • Upon return, they shall follow the Guidelines of the National Task Force (NTF) for Returning Overseas Filipinos

Entering Singapore

Immigration and quarantine requirements

Entry restrictions

  • All foreign nationals (including long term pass holders, short term visitors and all those who had obtained prior approval from entry into Singapore) who have visited Bangladesh, India, Myanmar, Nepal, Pakistan or Sri Lanka in the past 14 days, are not allowed to enter or transit through Singapore
  • Short-term travellers holding an Air Travel Pass (ATP) who have visited Australia, New Zealand and Vietnam in the last 14 days, are not permitted to enter Singapore

Only the following passengers are permitted to enter Singapore:

  • Singapore citizens (SC)
  • Permanent residents (PR)
  • Long term pass holders (including work pass, student’s pass, dependent’s pass and long term visit pass)
  • Long term pass holders including those granted an In-Principle Approval (IPA) who are entering or returning to Singapore and are able to show the approval letter of entry
  • Long Term Visit Pass (LTVP) holders issued by Immigration & Checkpoints Authority (ICA) with ICA approval letter. 
  • All Student Pass holders (STP) issued by Ministry of Education (MOE) with MOE approval letter.
  • Work Pass holders and their dependents (including Employment Pass, Entre Pass, Personalised Employment Pass, S Pass, Work Permit, Training Employment Pass, Work Holiday Pass, Dependant’s Pass, Long Term Visit Pass.) issued by Singapore Ministry of Manpower (MOM) with MOM approval letter
  • Holders of the letter of Approval for Safe Travel Pass Application for Familial Ties Lane
  • Short-term visitors holding a valid visa and the approval documents obtained via the appropriate COVID-19 travel channels (e.g. a Safe Travel Pass under Green/Fast Lane arrangements, or Air Travel Pass). Such passengers must only travel to Singapore on a direct flight from their country of origin. Passengers travelling from the Chinese Mainland should note that transiting via Hong Kong to Singapore is not permitted under these rules. More information is available at ICA’s website
  • Business Travel Pass (BTP) holders who are currently stranded in the UK are allowed to return to Singapore, providing they hold the Pre-approved Business Pass and the Letter for Entry into Singapore

Quarantine measures

 

Pre-departure requirements

COVID-19 test

All passengers age 3 years or above who have been in any country or region (except the countries or regions listed below) in the past 14 days, are required to present an English medical certificate indicating a negative PCR test for COVID-19, the test must be taken within 72 hours (48 hours, effective from 10th September 2021) of the scheduled time of departure of the flight from the first point of departure

  • Chinese mainland, Hong Kong SAR, Macao SAR and Taiwan

The medical certificate must meet the following requirements:

  • Issued by a recognised laboratory that is internationally accredited or recognised by the respective governments, or medical facility specified on the website of the Singapore Ministry of Health  
  • State the test result
  • Date of test was taken
  • Must contain a minimum of two personal identifiers as indicated in the passport (i.e. name and either date of birth or passport number)

The following passengers are exempted from the COVID-19 medical certificate requirement:

  • Passengers aged below 3 years of age
  • Passengers with travel history to the low-risk countries/regions* only (refer https://safetravel.ica.gov.sg/sc-pr/shn-and-swab-summary for the latest list)
  • Passengers transiting through Singapore (except passengers who have travelled to India, Indonesia and the Philippines within the last 14 days prior to entering Singapore)

All passengers are required to conduct the post-arrival COVID-19 PCR test upon arrival in Singapore.

For more details, please refer to the Singapore Immigration Checkpoints Authority (ICA)

Transit restrictions

  • Passengers are not allowed to travel with Cathay Pacific to transit through Singapore 

Health declaration

  • All passengers arriving in Singapore must submit a health declaration prior to their arrival. This must be completed electronically via the Singapore Arrival Card e-service. This service is available up to three days prior to arrival. A free mobile app can be also be downloaded from the Apple App Store or Google Play

 

Entering Sri Lanka

Immigration and quarantine requirements

Entry restrictions

  • All passenger who have been in India in the past 14 days, are not allowed to enter Sri Lanka 

Entry restriction exemptions

  • Sri Lanka passport / Dual citizen holders using Sri Lanka passport to travel / Foreign passport holders - arriving as a tourist - Refer to website for approval - https://www.srilanka.travel/helloagain/
  • Foreign passport holder on residence visa / business visa - approval required from Foreign Ministry - entry.permission@mfa.gov.lk

Quarantine

Pre-departure requirements

COVID-19 test

  • All passengers are required to provide a medical certificate indicating a negative COVID-19 PCR test result, the test Report must be in English or a certified translation of the document/test report with the original) 
  • Sri Lankan Passport Holder must either have: 
  • PCR Test done within 96hrs prior to departure flight, or 
  • Rapid Antigen Test done within 48 hours prior to departure flight
  • Foreign Passport Holder (Resident or Tourist) must have a negative COVID19 PCR test report within 96 hours prior to their flight departure

Health declaration

Entering Thailand

Immigration and quarantine requirements

Entry restrictions
  • Foreign nationals (except for diplomats and their family) arriving from Bangladesh, Nepal, Pakistan, are not allowed to enter Thailand

Entry restriction exemptions

Only the following passengers are eligible to enter Thailand:

  • Thai nationals
  • Persons permitted or invited by the prime minister, or the head of responsible persons accountable for resolving state of emergency issues
  • The spouse, parents, or children of a Thai national
  • Foreign nationals holding a valid certificate of residence, or permission to take up residence in the Kingdom
  • Foreign nationals holding a valid work permit or are allowed to work in the Kingdom, including their spouse or children
  • Foreign nationals who qualify under any of the visa exemption schemes can travel without a visa for a short stay as tourist
  • Carriers of necessary goods, subject to immediate return after completion
  • Crew members who are required to travel into the Kingdom on a mission, and have a specified date and time for return
  • Foreign nationals who are students of educational institutions approved by Thai authorities, including the parents or guardians of the students
  • Foreign nationals who are in need of medical treatment in Thailand, and their attendants. (Note this does not include medical treatment for COVID-19.)
  • Individuals visiting for the purpose of diplomatic missions, consular affairs, international organisations, government representatives, foreign government agencies working in Thailand, or individuals in other international agencies as permitted by the Ministry of Foreign Affairs, including their spouse, parents, or children
  • Foreign nationals who are permitted to enter the Kingdom under a special arrangement
  • Asia Pacific Economic Cooperation (APEC) Business Travel Cardholders from low-risk countries such as Australia, Japan, Malaysia, New Zealand, Singapore, South Korea, Taiwan and Vietnam, China and Hong Kong SAR – that are travelling from their country of nationality. Such passengers are eligible for visa exemption and can stay up to 90 days in Thailand. 
  • Holders of ‘Special Tourist Visa’ (which requires a minimum stay in Thailand of at least 90 days)
  • Holders of non-immigrant visa who are business people without a work permit and are intending to enter Thailand for business purposes 
  • Thai and Non-Thai nationals are allowed to enter the Tourism Sandbox province(s) (currently Phuket is the only designated province), provided that passengers travel from the list of eligible countries/territories and have stayed in those countries/territories for no less than 21 days. For more details, please visit the Tourism Authority of Thailand website.

Pre-departure requirements

Health declaration

Thai nationals

  • A Certificate of Entry (COE) issued by the Thailand Ministry of Foreign Affairs
  • Hotel booking confirmation at an approved Alternative State Quarantine (ASQ) hotel. For more details, please visit http://hsscovid.com/

Non-Thai Nationals

  • A Certificate of Entry (COE) issued by the Thailand Ministry of Foreign Affairs
  • A medical certificate indicating COVID-19 has not been detected (RT-PCR test) within 72 hours prior to the scheduled departure time of the first point of departure
  • Staying insurance covering medical expenses (including COVID-19) to the amount of USD100,000
  • If you are covered under Cathay Pacific Airways COVID-19 Travel Cover policy and would like to request for proof of eligibility, please send us an email at bkkrestkt@cathaypacific.com or contact us via LINE (@cathayth) at least three (3) working days in advance. To check on your eligibility, please refer here
  • Hotel booking confirmation at an approved Alternative Quarantine AQ hotel. For more details, please visit http://hsscovid.com/
  • A valid visa  (except for those under any of the visa exemption schemes)

For more information, please visit the CAAT website and the Ministry Of Public Health website.

Additional requirements

  • All passengers are required to install the Thailand Plus (an official tracking application) before arrival
  • Passengers travel to Phuket are required to install additional health tracking smartphone applications MorChana (Android / IOS)

Quarantine requirements

  • All passengers are subject to mandatory quarantine for no less than 10 days, or 7 days (if fully vaccinated, for more details can be found here), with the conditions based on their COE (Certificate of Entry) issuance.

 

Transiting through Thailand

Transit requirements
Passengers are permitted to transit/transfer to international flights at Bangkok (BKK) airport, providing they have the following additional documents: 
  • Medical certificate with a laboratory result indicating that COVID-19 is not detected by means of RT-PCR test issued within 72 hours of the scheduled departure time of the first point of departure
  • Travel health insurance covering health care and treatment expenses for COVID-19 (not less than USD100,000)
  • Transfer time must be within 12 hours
  • Transfer passengers must remain airside and are not permitted to enter Thailand

 

Entering Vietnam

Immigration and quarantine requirements

Entry restrictions
  • Foreign nationals are not permitted to enter Vietnam
  • All flights to Ho Chi Minh City and Hanoi are suspended until further notice
  • Flights from Ho Chi Minh City are unaffected

As we monitor travel restrictions to Vietnam, select Cathay Pacific flights will continue to run. Flight schedules will be reassessed a week before departure and are subject to cancellation.

Entry restriction exemptions

  • Diplomats, officials, foreign investors, experts, and skilled workers 

For passengers wanting to travel to Ho Chi Minh City, please contact us via email: reservation@cathaypacific.com or telephone: +84 28 3822 3203 for further information.

Quarantine measures

  • All passengers are required to undergo 14 days mandatory quarantine upon arrival
  • If passengers have been fully vaccinated (with vaccination record) and have recovered from COVID-19 (with the proof of recovery) can have their quarantine shortened to 7 days

Visa restrictions

  • The visa waiver programme has been suspended for the following nationals:
  • South Korea
  • Denmark, Finland, France, Germany, Italy, Norway, Spain, Sweden, United Kingdom
  • Visa on arrival services have been suspended for all foreign nationals even if they are holding a visa on arrival approval letter
  • Visa exemption has been suspended for Vietnamese or family members of Vietnamese holding foreign passports

Pre-departure requirements

COVID-19 test

  • Passengers travelling on business are required to present a medical certificate indicating a negative COVID-19 test result, the test report must be issued within 3 days prior to arrival

Entry approval

  • All Vietnamese passport holders must contact their local Vietnam embassy for approval before returning to Vietnam. (Not applicable to passengers transiting through airports in Vietnam)

Health declaration

Entering Australia

With effect from 1 November 2021, the Australian international border will gradually re-open, starting with the states of New South Wales and Victoria.  From this date, eligible passengers who are fully vaccinated with an Australian Government recognised vaccine will be able to travel to Sydney and Melbourne and enter Australia quarantine free.   Special arrangements will be required for eligible passengers who are not vaccinated.  Please check the requirements below based on your arrival city in Australia.

Please note that interstate travel restrictions exist between some states within Australia.  Passengers are reminded to take these into account when planning their journey.

As the Australian Federal and State governments are still finalising arrangements, please refer to the official Australian Government website for the latest information.
 

Travelling to Sydney and Melbourne (from 1 November) 

Immigration and quarantine requirements

Eligibility to enter 

  • Australian citizens, permanent residents and their immediate family who are fully vaccinated with an Australian government recognised vaccine, or are under the age of 12, will be eligible to enter Australia via Sydney and Melbourne.
  • Unvaccinated citizens and permanent residents may also continue to travel, however government limitations on the number of unvaccinated passengers allowed to enter per day will be in place. Compulsory arrival quarantine requirements also apply (see below).   Please contact us for flight bookings.  
  • Foreign nationals must meet one of the following exemptions to  enter:

Exemptions

  • Diplomats accredited to Australia that currently reside in Australia and their immediate family
  • Nationals of New Zealand who ordinarily reside in Australia (444 visa)
  • Business Innovation and Investment (subclass 188) visa holder
  • New Zealand citizens who do not reside in Australia are permitted to transit through Australia if their final destination is New Zealand
  • Citizens of the followings countries are permitted to transit through Australia to return home:
  1. Cook Islands, Fiji, French Polynesia, Kiribati Marshall Islands, Micronesia , Nauru, New Caledonia, New Zealand, Niue, Palau, Papua New Guinea, Samoa, Solomon Islands, Timor Leste, Tonga, Tuvalu, Vanuatu  
  • Foreign nationals transiting an Australian airport with a confirmed onward flight (provided they do not leave the airport during transit)

Quarantine measures

  • Fully vaccinated Australian citizens, permanent residents and their immediate family, and those under 12, can enter Australia via Sydney and Melbourne with no arrival quarantine requirements.
  • Unvaccinated citizens and permanent residents may continue to travel, however are subject to a 14 days mandatory hotel quarantine on arrival.  Please see the Australian government website for more information.  For flight bookings, please contact us

 

Pre-departure requirements

COVID-19 test

  • All passengers aged five or above travelling to or transiting through Australia are required to present a medical certificate indicating a negative COVID-19 test result, conducted within 72 hours of their scheduled flight departure
  • The medical certificate can be either hard copy or digital copy; English is the preferred language, however the medical certificate in another language can be accepted if passengers have a certified translated copy of the COVID-19 test report in English
  •  The medical certificate must also contain the following:
  1. Passenger’s name and date of birth (age at time of test or passport number is also acceptable, if date of birth not listed)
  2. The test result (such as “negative” or “not detected”)
  3. The method of test conducted (acceptable test type is: PCR / RT-PCR test)
  4. The date and time that the test specimen was collected
  • While not compulsory for travel, the Australian government appreciates the following information if it is available on a test report:
  1. The respiratory sample type that was collected (for example, nasopharyngeal)
  2. The date and time the test result was authorised and the name of the laboratory authorising officer
  3. Name and address of the laboratory / clinic / facility that administered the test
  4. Accreditation body that the laboratory is affiliated with

Covid-19 test exemptions

  • Passengers aged four years or below
  • Passengers with a medical condition – must present a medical certificate which indicates that due to a medical condition they are unable to undergo a COVID-19 test
  • Passengers departing from a green zone country (i.e. New Zealand)
  • For more information, please visit the Australian government website

Health declarations and arrival forms

Travelling to Brisbane and Perth (Sydney and Melbourne until 1 November)

Cathay Pacific flights to Brisbane, Melbourne Perth and Sydney are operating, however, they are subject to ongoing capacity restrictions imposed by the Australian government. The quota assigned to airlines varies from week to week, and is usually announced at short notice. We therefore may have to cancel or reschedule your confirmed flight booking(s), and offer free rebooking to another date. We’re sorry if this causes you any inconvenience.


Immigration and quarantine requirements 

Entry restrictions

  • Australian citizens, permanent residents and their immediate family are eligible to enter subject to capacity limits   
  • Foreign nationals are not currently permitted to enter Australia 

Exemptions

  • Diplomats accredited to Australia that currently reside in Australia and their immediate family
  • Nationals of New Zealand who ordinarily reside in Australia (444 visa)
  • Business Innovation and Investment (subclass 188) visa holder
  • New Zealand citizens who do not reside in Australia are permitted to transit through Australia if their final destination is New Zealand
  • Citizens of the followings countries are permitted to transit through Australia to return home:
  1. Cook Islands, Fiji, French Polynesia, Kiribati Marshall Islands, Micronesia , Nauru, New Caledonia, New Zealand, Niue, Palau, Papua New Guinea, Samoa, Solomon Islands, Timor Leste, Tonga, Tuvalu, Vanuatu
  • Foreign nationals transiting an Australian airport with a confirmed onward flight (provided they do not leave the airport during transit)

Quarantine measures

  • All passengers (including Australian citizens and residents) arriving in Australia will be subject to a mandatory quarantine period of 14 days
  • Passengers must pay for the cost of their quarantine when invoiced by the Australian government. Please note that arrangements differ by state. For passengers arriving into Perth, please visit the Western Australia Government website.  For passengers arriving into Brisbane, please visit the Queensland government website

Quarantine exemptions

New Zealand citizens or permanent residents (including their immediate family) or a citizen of a South Pacific Island travelling home through (ie – transiting) Australia, is not subject to these mandatory quarantine requirements

Pre-departure requirements

COVID-19 test

  • All passengers aged five or above travelling to or transiting through Australia are required to present a medical certificate indicating a negative COVID-19 test result, conducted within 72 hours of their scheduled flight departure
  • The medical certificate can be either hard copy or digital copy; English is the preferred language, however the medical certificate in another language can be accepted if passengers have a certified translated copy of the COVID-19 test report in English
  • The medical certificate must also contain the following:
  • Passenger’s name and date of birth (age at time of test or passport number is also acceptable, if date of birth not listed)
  • The test result (such as “negative” or “not detected”)
  • The method of test conducted (acceptable test type is: PCR / RT-PCR test)
  • The date and time that the test specimen was collected
  • While not compulsory for travel, the Australian government appreciates the following information if it is available on a test report:
  1. The respiratory sample type that was collected (for example, nasopharyngeal)
  2. The date and time the test result was authorised and the name of the laboratory authorising officer
  3. Name and address of the laboratory / clinic / facility that administered the test
  4. Accreditation body that the laboratory is affiliated with

Covid-19 test exemptions

  • Passengers aged four years or below
  • Passengers with a medical condition – must present a medical certificate which indicates that due to a medical condition they are unable to undergo a COVID-19 test.
  • Passengers departing from a green zone country (i.e. New Zealand)
  • For more information, please visit the Australian government website.

Health declarations and arrival forms    

  • All passengers (except diplomats) are required to complete the Australia Travel Declaration form before departure
  • Passengers travelling to Queensland (i.e. through Brisbane airport), are required to complete the Queensland International Arrivals Registration form before departure
  • Passengers travelling to Perth must obtain an official exemption to be able to enter Western Australia.  More information and how to apply for an exemption via the G2G Pass system can be found on the Western Australia government website
     

Exit restrictions

  • Until 1 November 2021, Australian citizens and permanent residents are prohibited from leaving Australia unless they hold an exemption
  • From 1 November 2021, vaccinated Australian citizens and permanent residents will be permitted to leave Australia
  • For more information, please visit the Australian government website

Entering New Zealand

Immigration and quarantine requirements

Entry restrictions

  • All foreign nationals are not permitted to enter New Zealand
  • Non-New Zealand citizens travelling from, transiting through or who have stayed in the ‘high risk’ countries (Brazil, India, Pakistan and Papua New Guinea) are not allowed to enter New Zealand. This does not apply to New Zealand citizens’ partners, their dependent children, or parents of a dependent child that is a New Zealand citizen

Entry restriction exemptions

  • New Zealand citizens and resident class visa holders
  • Residents of Realm countries (Niue, the Cook Islands and Tokelau)
  • The partner, legal guardian or any dependent children travelling with a New Zealand citizen or residence class visa holder
  • Australian citizens and permanent residence class visa holders ordinarily residing in New Zealand
  • People subject to regulation 25 of the Immigration (visa, entry permission, related matters) regulations 2010
  • Diplomats accredited to New Zealand and currently residing in New Zealand
  • Transit passengers, provided that their next destination allows entry
  • Australian citizens (who do not reside in New Zealand) are permitted to transit through New Zealand if Australia is their final destination

Quarantine measures

  • All passengers are required to undergo a compulsory 14-day quarantine immediately upon arrival
  • Passengers with any COVID-19 symptoms on arrival, will be tested for COVID-19 and be placed in an approved quarantine facility for 14 days or until they have been symptom-free for at least 48 hours
  • Passengers without any COVID-19 symptoms will be transported to a managed isolation facility where they must stay for at least 14 days


Pre-departure requirements

COVID-19 test
  • From 25 January 2021, 23:59 (NZT), all passengers aged two years or above are required to present a medical certificate indicating a negative COVID-19 test result – the test must be conducted within 72 hours of the scheduled departure time of the first international leg of their journey to New Zealand (i.e. originating flight)
  • All passengers aged two years or above, arriving from the United Kingdom or the United States, are required to present a medical certificate indicating a negative COVID-19 test result – taken within 72 hours prior to the scheduled departure time of the first international leg of their journey (i.e. originating flight) to New Zealand

The test certificate can be either in hard copy or electronic format and must contain the following elements:

  • Passenger’s name
  • Passenger’s date of birth or passport number 
  • Date and time the test was conducted
  • Name of the testing laboratory
  • Test type (acceptable test types are: PCR, RT-PCR, LAMP, Antigen tests)
  • Test result is negative

Exemptions

  • Children below two (2) years of age
  • Air crew, diplomatic, consular personal and international emergency assistance teams as currently exempt from the Air Border Order and/or managed COVID-19 Public Health Response (Isolation and Quarantine) Order 2020
  • Individuals granted permission to enter New Zealand for humanitarian reasons, including medical evacuations from the Pacific
  • Passengers transiting through the United Kingdom or United States for less than 96 hours
  • Passengers staying airside while transiting through New Zealand

Managed isolation and quarantine

Exemptions

  • Transit passengers
  • Diplomatic and consular officials, and New Zealand Defense Force members returning from service
  • Medical attendants assisting with a medical air transfer to New Zealand, who remain airside
  • Passengers arriving by air in New Zealand to join the crew of a cargo ship
  • Passengers designated by the Director-General of Health as critical to the response to COVID-19

 

Transiting through New Zealand

Transit restrictions 

  • Passengers are allowed to transit through New Zealand. Conditions apply, please visit the official website for updated information. 
  • Passengers must remain airside and are not permitted to enter New Zealand
  • All transit customers must transit New Zealand in less than 24hours

Entering France

Immigration and quarantine requirements

Entry restrictions

Passengers who are not fully vaccinated and are travelling from an orange list country or red list country, must have a compelling reason to be allowed to enter France. The tentative list of compelling reasons are available from the France government website

Pre-departure requirements

If passengers are fully vaccinated, they will be required to present the following documents;

  • Proof of vaccination. (Valid only if it proves that the passenger is fully vaccinated) i.e.:
  • Seven days after the second shot for two-shot vaccines (Pfizer, Moderna, AstraZeneca (Vaxevria and Covishield));
  • Four weeks after the shot for one-shot vaccines (Johnson & Johnson)
  • Seven days after the shot for vaccines administered to people who have already had COVID-19 (only one dose is necessary)
  • Only vaccines authorised by the European Medicines Agency (EMA) (Pfizer (Comirnaty), Moderna, AstraZeneca (Vaxzevria), Johnson & Johnson (Janssen)), or AstraZeneca (Covishield) will be accepted
  • A sworn declaration, which can be downloaded from the France Interior Ministry’s website stating that:
  • The passenger has no symptoms of COVID-19 infection
  • Has not been in contact with a confirmed case of COVID-19 in the 14 days prior to their journey

If passengers are not fully vaccinated, they will be required to present the following documents subject to the travel history from the red/orange/green country. For more details, please visit the France government website

  • Pre-departure COVID-19 test or a certificate of recovery
  • Passengers aged 12 or above arriving from a green country, must present a negative COVID-19 PCR or antigenic test taken less than 72 hours before departure, or a certificate of recovery dated more than 11 days and less than 6 months prior to the date of arrival.
  • Passengers aged 12 or above arriving from an orange country, must present a negative COVID-19 PCR test taken less than 72 hours before departure, or a negative antigenic test taken less than 48 hours before departure, or a certificate of recovery dated more than 11 days and less than 6 months prior to the date of arrival
  • Passengers aged 12 or above arriving from a red country, must present a negative COVID-19 PCR test or antigenic test taken less than 48 hours before departure, or a certificate of recovery dated more than 11 days and less than 6 months prior to the date of arrival
  • A sworn declaration, which can be downloaded from the France Interior Ministry’s website stating that:
  • The passenger has no symptoms of COVID-19 infection
  • Has not been in contact with a confirmed case of COVID-19 in the 14 days prior to their journey

Quarantine requirements

  • Passengers arriving from a green country, are not required to quarantine on arrival
  • Passengers arriving from an orange country, must self-isolate for 7 days upon arrival
  • Passengers arriving from a red country, must quarantine for 10 days upon arrival

Entering Germany

Immigration and quarantine requirements

Entry restrictions

A temporary travel restriction is in place for travel from any country outside the EU to the following countries:

  • EU/Schengen: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
  • Associated countries: Iceland, Norway, Liechtenstein and Switzerland

Entry restriction exemptions

  • Nationals of all EU countries and the associated countries
  • Nationals of Germany
  • Passengers with a residence permit issued by Germany
  • Passengers with a visa issued by Germany after 17 March 2020
  • Family members of EU and Associated State citizens
  • Long term residents, those with a legal right to reside or hold long term visas (D-visa)
  • Any passenger having an essential function or need (e.g. Diplomats and staff of international organizations, Military personnel)
  • Healthcare professionals, health researchers and elderly care professionals
  • Foreign experts and highly qualified personnel whose work is necessary and cannot be postponed or carried out abroad
  • Transport personnel engaged in haulage of goods and other transport staff
  • Seasonal workers in agriculture
  • Merchant seamen who are going to sign up on board or leave Germany for the purpose of repatriation
  • Foreign students whose studies cannot be continued from outside Germany
  • US military personnel stationed in Germany and their family members
  • Residents of Albania, Armenia, Azerbaijan, Australia, Bahrain, Bosnia Herzegovina, Brunei, Canada Hong Kong SAR, Japan, Jordan, Lebanon, Macao SAR, Moldova, New Zealand, Qatar Serbia, Singapore, South Korea, Taiwan, United Arab Emirates and Uruguay
  • Unmarried partners of German nationals (more details can be found here)
  • Passengers who are fully vaccinated and have had their last dose at least 14 days prior to entering Germany, or in the case of a recovered person consisting of one administered dose of vaccine. For more details, please visit the Germany government website

Quarantine measures

  • Passengers arriving from a risk area or high incident area, or an area of virus variant of concern (VOC), are subject to self-quarantine for 14 days upon entry (for more details, can be found in Germany government website

Quarantine exemptions

  • Passengers who have been fully vaccinated or have recovered from COVID-19, can be exempt from quarantine, providing they have documentary proof. This does not apply to a previous stay in a virus variant area in the past 10 days
  • For more details, please visit the Federal Ministry of Health website

Pre-departure requirements

COVID-19 test

All passengers (aged 12 or above) entering Germany are required to present a medical certificate indicating a negative COVID-19 test result.

If passengers arriving from the area of virus variants of concern are required to present a medical certificate indicating a negative result of following type of COVID-19 test:

  • Antigen test: the test sample collection must be taken at most 24 hours before arrival or
  • PCR or POC PCR test: the test sample collection must be taken at most 72 hours before arrival

If passengers arriving from a country or place other than the area of virus variants of concern, are required to present a medical certificate indicating a negative result of following type of COVID-19 test:  

  • Antigen test: the test sample collection must be taken at most 48 hours before arrival or
  • PCR or POC PCR test: the test sample collection must be taken at most 72 hours before arrival

The test result can be presented in paper or electronic form and must be in German, English or French language. For more details, can be found in Germany government website.

COVID-19 test exemptions

  • Passengers who have been fully vaccinated or have recovered from COVID-19 (providing they have documentary proof), are exempt from having to provide a negative test certificate. This does not apply to a previous stay in a virus variant area in the past 10 days. 
  • Passengers transiting via Germany are exempt, provided the transit time in Germany is within 24 hours
  • Children younger than 12 years old
  • For more details, please visit the Federal Ministry of Health website

Health declaration 

  • All passengers who have been to any high risk areas or high incidence areas or virus variant areas (for the full list link here) for more than 72 hours in the last 10 days, are required to complete the online form - “Digital Registration on Entry”. 

Additional requirements

  • All passengers are mandatory to wear a medical mask, e.g. surgical masks, FFP2 or KN 95, in the Germany airport terminals or public transport. Simple mouth/nose-coverage like shawls or fabric masks are not sufficient anymore. Children under the age of 6 years or persons who cannot wear mouth-nose masks due to a health impairment or disability are exempted from this rule. (for more details, can be found here)
 

Transiting through Germany

Transit requirements

  • Passengers transiting to other international destinations are permitted to transit however must stay in the international transit area of the airport and must have the travel documents required for the next destination

Entering Italy

Immigration and quarantine requirements

Entry restrictions

A temporary travel restriction is in place for travel from any country outside the EU to the following countries:

  • EU/Schengen: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
  • Associated countries: Iceland, Norway, Liechtenstein and Switzerland

Entry restriction exemptions

  • Nationals of all EU countries and the associated countries, Andorra, Monaco, Vatican City, San Marino
  • Nationals or residents of Italy.   Please note:
  • Residents of Italy with an expired Residence Permit are permitted to re-enter Italy, providing with a receipt issued by the Italian Post Office or Police Department proving that they have applied for the new residence permit within 60 days of the expiration date. They must return to Italy directly from outside the Schengen area.
  • Foreign minors residing in Italy: 
  • Younger than 18 years with an "Allegato Minori" must be registered on the parent's residence permit and must travel accompanied by the holder of this residence permit. The residence permit number must match the number stated in the "Allegato Minori".
  • Younger than 18 years not travelling with parents must hold a residence permit or a re-entry visa issued by a diplomatic representation abroad.
  • Family members of the EU and Associated State citizens
  • Long term residents, those with a legal right to reside or hold long term visas (D-visa) to any of the above countries
  • Any passenger having an essential function or need (e.g. Diplomats and staff of international organisations, Military personnel)
  • Passengers traveling on business
  • Passengers returning via Italy to their country of residence
  • Passengers who in the past 14 days have only been in or transited through Albania, Andorra, Armenia, Austria, Australia, Azerbaijan, Belgium, Bosnia and Herzegovina, Brunei Darussalam, Bulgaria, Canada, Chinese Taipei, Croatia, Cyprus, Czechia, Denmark, Estonia, Hong Kong (SAR China), Finland, France, French Guiana, French West Indies (only Guadeloupe and Martinique), Germany, Gibraltar, Greece, Hungary, Iceland, Ireland (Rep.), Israel, Japan, Jordan, Korea Rep., Kosovo (Rep.), Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macao (SAR China), Malta, Mayotte, Moldova (Rep.), Monaco, Montenegro, Netherlands, New Zealand, North Macedonia (Rep.), Norway, Poland, Portugal, Qatar, Reunion, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Arab Emirates, United Kingdom or USA

Pre-departure COVID-19 test

  • All passengers (age 6 or above) who have arriving from, transiting through or stayed in the “list C countries/regions” in the past 14 days, must present either
  • A medical certificate indicating a negative result of COVD-19 antigen or molecular test (including PCR, LAMP), the test must be taken within 48hours before arrival, or
  • A COVID-19 recovery certificate, or
  • A COVID-19 vaccination certificate proving that they were fully vaccinated at least 14 days before arrival. Vaccinates accepted are: AstraZeneca (Vaxzevria), Janssen, Moderna and Pfizer-BioNTech
  • All documents must be in English, French, Italian or Spanish
  • All passengers (age 6 or above) who have arriving from, transiting through or stayed in the “list D - E countries/regions” (Hong Kong is on the list D) in the past 14 days, must present a medical certificate indicating a negative result of COVID-19 antigen or molecular test (including PCR, LAMP), the test must be taken within 72 hours before arrival. The test result must be in English, French, Italian or Spanish
  • All customers (age 6 or above) arriving from, transiting through or have been stayed in Canada, Japan or USA in the past 14 days, must present either
  • A medical certificate indicating a negative result of COVD-19 antigen or molecular test (including PCR, LAMP), the test must be taken within 72hours before arrival, or
  • A COVID-19 recovery certificate, or
  • A COVID-19 vaccination certificate proving that they were fully vaccinated at least 14 days before arrival. Vaccinates accepted are: AstraZeneca (Vaxzevria), Janssen, Moderna and Pfizer-BioNTech
  • All documents must be in English, French, Italian or Spanish.

Quarantine measures

  • All passengers could be subject to self-isolation for 5 to 10 days and a COVD-19 post arrival test on arrival and at the end of self-isolation, for more details, can be found in the Italy Government website

Entering the Netherlands

Immigration and quarantine requirements

Entry restrictions

  • Various temporary travel restrictions are in place. The latest rules for entering the Netherlands can be found on the government of the Netherlands website

Quarantine measures

  • Customers arriving in the Netherlands from a ‘very high risk’ country are required to undergo a mandatory 10 days of quarantine upon arrival.  The quarantine period can be shortened if a test is taken through local health authorities five days after arrival in the Netherlands – provided that the result is negative

A list of quarantine exemptions can be found on the Government of the Netherlands website

Pre-departure requirements

COVID-19 test

  • If travelling from or transiting through a safe country or ‘high risk’ country,  all passengers aged 12 or above are required to present either: 
  • a) medical certificate indicating a negative COVID-19 NAAT (PCR) test result conducted within 48 hours before the scheduled departure time of the flight at the first point of departure or a negative antigen test result conducted within 24 hours before the scheduled departure time of the flight at the first point of departure or
  • b) a proof of vaccination record will be valid until “14 days after administered the last dose of vaccine”, more details can be found in the Dutch government website
  • If travelling from or through a country that is considered “very high risk area where there is a virus variant of concern”, passengers aged 12 or above are required to present one of the following COVID-19 related tests:
  • Option 1 - one test
  • A medical certificate indicating a negative NAAT (PCR) – test result. The test must be conducted within 24 hours of the scheduled departure time of the flight at the first point of departure. or
  • Option 2 - two tests:
  • A medical certificate indicating a negative COVID-19 NAAT (PCR) test result conducted within 48 hours before the scheduled departure time at the passenger’s first point of departure. This is in addition to a medical certificate indicating a COVID-19 Rapid test was taken within 24 hours of the scheduled time of departure of the flight at the first point of departure

Requirements

  • The negative test result must be in English, German, French, Spanish, or Dutch
  • Type of NAAT test: MPOCT, NAAT, PCR, RT PCR, LAMP or TMA
  • Test result must be negative (or not detected)
  • Passenger’s first and last name must be as stated in their passport
  • Date and time of test 
  • Must contain the details of the institute or laboratory that conducted the test

The following passengers are exempted from the COVID-19 test result requirements:

  • Children under the age of 12
  • Passenger transiting through the Netherlands within 24 hours and without leaving the Netherlands during transfer
  • Holders of a diplomatic identity card issued by the Dutch Ministry of Foreign Affairs
  • Diplomatic passports holders
  • Seafarers with a seaman’s record book and are en-route to or from active service or if they are travelling on order to perform their job
  • Heads of state and members of foreign governments

For more details, please refer to the Netherlands government website.

Health declaration

  • All passengers are required to complete a health declaration form prior to their arrival in tThe Netherlands
  • Passengers travelling from a very-high-risk country are required to complete a quarantine declaration form
  • A digital version of the form can be saved on a mobile phone or tablet device.  Passengers should select form number four (Dutch) or form number seven (English)Must be in printed versions (digital version is not acceptable)

Entering Spain

Immigration and quarantine requirements

Entry restrictions

  • A temporary travel restriction is in place for travel from any country outside the EU to Spain.

Entry restriction exemptions

  • Nationals of all EU countries and the associated countries
  • Nationals and residents of Spain
  • Immediate family members of a national of a EU member state travelling together or travelling to join the national of a EU member state
  • Family members of EU and Associated State citizens
  • Long term residents, those with a legal right to reside or hold long term visas (D-visa)
  • Any passenger having an essential function or need (e.g. Diplomats and staff of international organisations, Military personnel)
  • Residents of Australia, Chinese Mainland, Hong Kong and Macau SAR, Israel, Japan, Korea, New Zealand, Rwanda, Singapore, Thailand or United Kingdom
  • Passengers travelling as students or merchant seamen

Pre-departure requirements

COVID-19 test

  • Passengers arriving from a risk country/area in relation to the SARS-CoV-2 coronavirus, ,are required to present a negative COVID-19 test certificate (in English, French, Germany Spanish or accompanied by a certified Spanish translation) within 72 hours of arrival. For more details, can be found here

Health declaration

Entering Switzerland

Immigration and quarantine requirements

Entry restrictions

  • All foreign nationals are not permitted to enter Switzerland..

Entry restriction exemptions

  • Citizens and residents of Switzerland
  • Nationals of Liechtenstein
  • Hold an assurance of a residence permit (Permits B,C and Visa Type D)
  • Hold a cross-border commuter permit
  • Visa issued by Switzerland for the purpose of business meetings as specialists in the field of health or official visit of great importance
  • Transit passengers who are travelling by land to the country of their residence
  • Directly transiting through to another country
  • Entitled to freedom of movement and have a professional reason for entering Switzerland with a confirmation of registration (including a valid work visa for Switzerland)
  • Are of great importance as a specialist in the health sector
  • Passengers who can prove that they have been fully vaccinated against COVID19 within the last 12 months with a vaccine approved by Switzerland, the European Medicines Agency or according to the WHO emergency use listing,
  • Unvaccinated passengers younger than 18 years if they are travelling with their fully vaccinated guardians
  • Passengers arriving directly from the following countries/regions are allowed to enter or transit through Switzerland:
  • Andorra, Australia, Bulgaria, Canada, Chile, Croatia, Cyprus, Hong Kong SAR, Ireland, Jordan, Korea, Kuwait, Macau SAR, Monaco, New Zealand, Qatar, Romania, Rwanda, San Marino, Saudi Arabia, Singapore, Taiwan, Ukraine, Uruguay or Vatican City (Holy See) If they transit through other countries/regions to Switzerland, they must stay in the international transit area of the airport

Quarantine measures

 

Pre-departure requirements

COVID-19 test

All passengers aged 16 or above are required to present a medical certificate indicating a negative test result for Sars CoV-2 (COVID-19). If passenger conducted a PCR test, the test must be conducted within 72 hours prior to the scheduled flight time, from the first point of departure;  If passenger conducted a Rapid Antigen test, the test must be taken at most 48 hours before departure from the first embarkation point.

The medical certificate can be in English, German, French or Italian, and must contains the following information:

  • Passenger’s name (identical to their passport)
  • Passenger’s date of birth or age or passport number
  • Test method: PCR test
  • Test result: negative
  • The date and time of the sample collected

For more details, please visit the Switzerland government website.

Electronic Passenger Locator Form  

All passengers are required to submit the electronic Passenger Locator Form (e-PLF) before arrival. 
 

Entering the United Kingdom

Immigration and quarantine requirements

Entry restrictions

  • Foreign nationals who have stayed in or transited through any country on the travel ban red list countries in the past 10 days, are not allowed to enter the United Kingdom
  • All passengers are strongly encouraged to read the latest travel and public health advice from the government of the United Kingdom prior to making a flight booking and also prior to travel

Quarantine measures

  • Self isolation or quarantine requirements will depend on a passenger’s vaccination status and the travel history in the past 10 days
  • For travel to England, the latest information can be found on the UK government website
  • If you’re travelling to Scotland, Wales or Northern Ireland, please see the respective government websites for specific arrangements
  • Passengers who are required to self isolate may be able to shorten their isolation period by paying for a private COVID-19 test on day 5.  Further information is available on the Test to Release website

Quarantine exemptions


Pre-departure requirements

Pre-departure COVID-19 test

  • All passengers aged 11 years or above, arriving in and transferring through the United Kingdom are required to take a COVID-19 test conducted at most 3 days before departure of the last direct flight to the United Kingdom
  • The UK government have set specific standards for the type of test required.  These can be found on the UK government website
  • We will ask to see the original test result document at check-in.  This must be in English, French or Spanish and must contain:
  • your name, which must match the name on your travel documents
  • your date of birth or age, which must match your travel documents
  • the result of the test, which must be “negative” or “not detected”
  • the date the test sample was collected or received by the test provider
  • the name of the test provider and their contact details
  • the name of the test device (ie – the type of test conducted)
  • This documentation can be provided in a paper or digital format

Pre-departure COVID-19 test exemptions

  • Fully vaccinated passengers who have not been in a red list country in the past 10 days, will no longer be required to present a pre-departure COVID-19 test report
  • Regardless of vaccination status, if a child under the age of 18 is a UK resident or a resident of a country or territory on the UK government’s list of vaccine approved countries

Post-arrival COVID-19 testing package

  • Fully vaccinated passenger and unvaccinated child (age 5 to 18) who is a UK resident or a resident of a country or territory on the UK government’s list of vaccine approved countries, and have not been in a red list country in the past 10 days,  they must pre-book and pre-pay for one post arrival COVID-19 test.  This must be taken on or before day 2 of arrival in England
  • Unvaccinated / partially vaccinated passenger who have not been in a red list country in the past 10 days, they must pre-book and pre-pay for two post arrival COVID-19 tests.  These must be taken on day 2 and day 8 after arrival.  Passengers must also self isolate for 10 days at the place they are staying
  • If passenger arriving from or have been in a Red list country in the past 10 days, they must quarantine in a hotel for 10 days and take two post arrival COVID-19 tests.  The Government assisted hotel package must be pre-booked and paid for before departure to the UK.  Only British and Irish nationals and those with residence rights in the UK are permitted to travel from red list countries
  • Passengers are able to choose their own testing provider for their post arrival tests.  A list of known testing facilities can found on the UK Government website
  • Confirmation details of these pre-booked tests must be entered in the ‘Passenger Locator Form' – which all passengers must complete in the 48 hours before departure to the UK
  • Further information is available on the UK government website

Passenger Locator Form (PLF)

  • All passengers travelling to or transiting through the United Kingdom are required to present a completed Passenger Locator Form at check-in. As this form requires a seat number, passengers are asked to check-in online before coming to the airport and then complete the form.  Online check-in opens 48 hours prior to the scheduled departure time of the flight

Other useful information

  • It is a legal requirement that you wear a face covering on public transport in the United Kingdom
  • Depending on your travel history, you may be required to self-isolate for up to 10 days on arrival. Please check the exempt countries list immediately before you travel as this list can change at short notice.
  • If you are required to self-isolate, you may be able to shorten the self-isolation period by opting into a test to release scheme depending on which part of the UK you are in. For further information and a list of providers please visit the UK government website

The UK government is taking these measures very seriously. Legal and financial penalties may result for non-compliance. Please visit www.gov.uk/uk-border-control for detailed public health advice and requirements for entering the United Kingdom.


Transiting through the United Kingdom

  • Flight transfers to/from other airlines at London Heathrow remain available.  As many airlines have temporarily changed the terminal they operate from, passengers are urged to check their flight documentation or the website of their onward airline for the latest information. 
  • Customers in transit are required to have a pre-departure Covid-19 test and must complete the Passenger Locator Form (PLF)

 

Entering Israel

Immigration and quarantine requirements

Entry restrictions

  • Passengers arriving from certain countries (listed on the official MOH website here) require special arrangements prior to travel. 

Entry restriction exemptions

  • Israeli citizens or residents
  • Passengers holding an entry approval from the Population and Immigration Authority of Israel or the Ministry of Foreign Affairs of Israel
  • Passengers holding a diplomatic passport, official passport, diplomatic ID card or official ID card issued by the MFA’s Protocol Department

Quarantine measures

  • All passengers from international arrivals will be quarantined at a government designated facility for 14 days


Pre-departure requirements

COVID-19 test
From 23 January 2021, all passengers who have stayed for more than 72 hours in a country/region outside of Israel must present:
  • A medical certificate indicating a negative COVID-19 test result, conducted within 72 hours before the scheduled departure of their flight from the first point of departure
  • The test certificate must contain the following:
  • Passenger’s name (first and last name), ID or Passport number
  • The test method used: (acceptable test methods are: PCR / RT-PCR / Q-PCR)
  • The date of issuance of the PCR test

Additional requirements

Additional entry requirements

Passengers on international flights arriving to or departing from Israel must complete the digital online form through the Israeli Ministry of Health website, not more than 24 hours prior to their flight.

Entering the United Arab Emirates

Entry restriction exemptions

  • Nationals of United Arab Emirates
  • Holders of diplomatic or an official passport travelling on duty
  • Holders with a UAE Golden Visa or those granted special permission by UAE authorities
  • Economic and scientific missions for passengers who have obtained pre-authorisation (excludes passengers traveling from Afghanistan)
  • Holders of any type of valid visa and/or entry permission granted by the appropriate authority in the UAE e.g. employment visa, short stay/long stay visa, visit visa, residence visa newly issued (excludes passengers traveling from Afghanistan)
  • UAE residents with Dubai issued residence visas
  • UAE residents with Dubai residence visas who are travelling from the following list of countries are also required to present a General Directorate of Residency and Foreigners Affairs – Dubai (GDRFA) Return Permit:
  • Bangladesh
  • Congo
  • Indonesia
  • India
  • Liberia
  • Namibia
  • Nepal
  • Nigeria
  • Pakistan
  • Sierra Leone
  • Sri Lanka
  • South Africa
  • Uganda
  • Vietnam
  • Zambia
  • UAE residents with other Emirates issued residence visas are required to present an ICA approval

Pre-departure requirements

COVID-19 test 
  • All foreign nationals entering the United Arab Emirates who, in the past 14 days, have been in Afghanistan, Bangladesh, Congo, Ethiopia, India, Liberia, Namibia, Nepal, Sierra Leone South Africa, Sri Lanka, Uganda, or Vietnam must have a medical certificate indicating a negative COVID-19 PCR test result and the test must be taken at most 48 hours before arrival
  • In addition, all foreign nationals entering the United Arab Emirates who, in the past 14 days, travelling from, transiting through or have been in Afghanistan, Bangladesh, Congo, Ethiopia, India, Liberia, Namibia, Nepal, Nigeria, Pakistan, Sierra Leone, South Africa, Sri Lanka Uganda or Vietnam or Zambia, are required to present the following additional types of COVID-19 Rapid PCR test, the test must be conducted within 6 hours before departure from the last flight to DXB/DWC
  • All foreign nationals including UAE residents, GCC citizens and visitors entering UAE from all other destinations that are not mentioned in the above listed countries, are required to present a medical certificate indicating a negative COVID-19 PCR test result; the test being taken within 72 hours of departure of the last direct flight to the UAE

For more details, please visit the UAE government website.

Exemptions

  • Children younger than 12 years
  • Nationals of United Arab Emirates
  • Passenger escorting a 1st degree UAE national’s relative (given that they are travelling on the same flight with the relative or sponsor)
  • Domestic workers escorting a UAE national sponsor during travel (given that they are travelling on the same flight with the relative or sponsor)

Transiting through the United Arab Emirates

Passengers may enter or transit through the United Arab Emirates if they meet the normal entry visa requirements.