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Four Seasons

Four Seasons hotel welcome services

Benefits for Gold and Diamond members across 24 properties in Asia Pacific

From urban sanctuaries in Tokyo and Hong Kong to beachfront hideaways in the Maldives and Koh Samui, Four Seasons Hotels and Resorts provides the setting for exclusive experiences and unforgettable moments that are distinctly unique.

Gold and Diamond members can enjoy exclusive year-round stay privileges and welcome services at 24 properties in the Asia-Pacific region, with selected properties also offering dining and spa benefits for those who are staying as a guest or stopping by to enjoy the services.

Terms and conditions apply.

Four Seasons

Hotel stays

Relax in indulgent comfort and enjoy an enhanced stay with the following:

  • Valid for members who book a room at best available standard rate through the hotel reservation call centre or website or by email.
  • Subject to availability upon check-in.
  • Blackout dates apply. Please contact the individual hotel directly for details.
  • Valid for members who book a room at best available standard rate through the hotel reservation call centre or website or by email.
  • Subject to availability at arrival or departure.
MPO_partner_four_seasons_hotel_stays

Hotel welcome services

Start your elevated experience the moment you arrive with a special service that extends a warm welcome to you on your arrival at the hotel.

  • Valid for members who book a room at best available standard rate through the hotel reservation call centre or website or by email.
  • Curbside check-in available at Beijing, Hangzhou, Hong Kong, Seoul, Singapore, Tianjin and Tokyo at Otemachi.
  • In-room check-in available at Bali at Jimbaran Bay and Sayan, Bangkok, Bengaluru, Chiang Mai, Guangzhou, Hoi An, Jakarta, Koh Samui, Kuala Lumpur, Kyoto, Macau, Shenzhen, Sydney and Tokyo at Marunouchi.
  • Please book the service by contacting the individual hotel directly and providing your membership and flight details at least 24 hours prior to arrival. If reserving as part of your online room booking, include your details in the “Additional Requests” section.
MPO_partner_four_seasons_hotel_services

Hotel dining

Whether or not you are a staying as a hotel guest, choose from fine dining or a range of casual lounge and bar options and enjoy special perks that make your dining experience even more memorable.

  • Applicable to the following hotels:
    Beijing – Mio or Cai Yi Xuan
    Guangzhou – Catch
    Hangzhou – West Lake Bistro
    Hong Kong - Caprice
    Macau – Zi Yat Heen
    Shenzhen – FOO
    Tianjin – Cielo
  • For a maximum of six persons under the same booking.
  • Reservations must be made at least two days in advance.
  • Blackout dates apply. Please contact the individual hotel directly for details.
  • This offer is subject to availability, terms and conditions apply.
  • Applicable to the following hotels:
    Beijing – Executive Lounge or Opus Bar
    Guangzhou – Caffe Mondo, The Atrium
    Hangzhou – Lobby Lounge or West Lake Bistro
    Hong Kong – The Lounge or Pool Bar
    Macau – Bar Azul
    Shenzhen – Yi Bar and Lounge
    Tianjin – Gusto Bar or La Sala Lounge
  • Applicable when enjoying any food.
  • For a maximum of six persons under the same booking.
MPO_partner_four_seasons_hotel_dining_2

Hotel spa

Take time out during your stay or drop by to experience the hotel spa. Pamper your senses with therapy tailored to relieve stress and enjoy extra benefits that add to your feelings of well-being.

  • 15% discount at Kuala Lumpur – not applicable to retail purchases.
  • 10% discount at below hotels with the following restrictions:
    Beijing, Hangzhou, Hong Kong and Tianjin – available from Monday to Thursday, excluding public holidays
    Guangzhou – available only during off-peak hours (10am–4pm) from Monday to Thursday and not valid during public holidays, Canton Fair and auto show periods
    Macau – available from Monday to Thursday, excluding public holidays, and not to be used in conjunction with other promotions and packages
    Shenzhen – available only during off-peak hours (10am–4pm) from Monday to Thursday, excluding public holidays, and not to be used in conjunction with other promotions and packages
  • Bookings must be made at least 24 hours in advance.
MPO_partner_four_seasons_hotel_spa_2

Hotel stays

Relax in indulgent comfort and enjoy an enhanced stay with the following:

  • Valid for members who book a room at best available standard rate through the hotel reservation call centre or website or by email.
  • Subject to availability upon check-in.
  • Blackout dates apply. Please contact the individual hotel directly for details.
  • Valid for members who book a room at best available standard rate through the hotel reservation call centre or website or by email.
  • Subject to availability at arrival or departure.
  • Valid for members who book a room at best available standard rate through the hotel reservation call centre or website or by email.
  • Valid for breakfast at venue or for in-room dining as specified by the hotel. Hong Kong – valid for The Lounge or in-room dining, equivalent to the price of a full American breakfast (HKD330, +10% per person); Macau – valid for Belcanção restaurant; Kuala Lumpur – valid for Curate restaurant.
  • For member and one guest.
MPO_partner_four_seasons_hotel_stays

Hotel welcome services

Start your elevated experience the moment you arrive at your destination with special services that extend a warm welcome to you before you step into the hotel.

  • Valid for members who book a room at best available standard rate through the hotel reservation call centre or website or by email.
  • Curbside check-in available at Beijing, Hangzhou, Hong Kong, Seoul, Singapore, Tianjin and Tokyo at Otemachi.
  • In-room check-in available at Bali at Jimbaran Bay and Sayan, Bangkok, Bengaluru, Chiang Mai, Guangzhou, Hoi An, Jakarta, Koh Samui, Kuala Lumpur, Kyoto, Macau, Maldives at Kuda Huraa and Landaa Giraavaru, Shenzhen, Sydney and Tokyo at Marunouchi.
  • Please book the service by contacting the individual hotel directly and providing your membership and flight details at least 24 hours prior to arrival. If reserving as part of your online room booking, include your details in the “Additional Requests” section.
MPO_partner_four_seasons_hotel_services

Hotel dining

Whether or not you are a staying as a hotel guest, choose from fine dining or a range of casual lounge and bar options and enjoy special perks that make your dining experience even more memorable.

  • Applicable to the following hotels:

    Beijing - Mio or Cai Yi Xuan
    Guangzhou - Catch
    Hangzhou - West Lake Bistro
    Hong Kong - Caprice
    Macau - Zi Yat Heen
    Shenzhen - Foo
    Tianjin – Cielo
  • For a maximum of six persons under the same booking.
  • Reservations must be made at least two days in advance.
  • Blackout dates apply. Please contact the individual hotel directly for details.
  • This offer is subject to availability, terms and conditions apply.
  • Applicable to the following hotels:

    Beijing – Executive Lounge or Opus Bar
    Guangzhou - Café Mondo or The Atrium
    Hangzhou - Lobby Lounge or West Lake Bistro
    Hong Kong – The Lounge or Pool Bar
    Macau – Bar Azul
    Shenzhen – Yi Bar and Lounge
    Tianjin - Gusto Bar or La Sala Lounge
  • Applicable when enjoying any food.
  • For a maximum of six persons under the same booking.
MPO_partner_four_seasons_hotel_dining_2

Hotel spa

Take time out during your stay or drop by to experience the hotel spa. Pamper your senses with therapy tailored to relieve stress and enjoy extra benefits that add to your feelings of well-being.

  • 15% discount at Kuala Lumpur – not applicable to retail purchases.
  • 10% discount at below hotels with the following restrictions:
    Beijing, Hangzhou, Hong Kong and Tianjin – available from Monday to Thursday, excluding public holidays
    Guangzhou – available only during off-peak hours (10am–4pm) from Monday to Thursday and not valid during public holidays, Canton Fair and auto show periods
    Macau – available from Monday to Thursday, excluding public holidays, and not to be used in conjunction with other promotions and packages
    Shenzhen – available only during off-peak hours (10am–4pm) from Monday to Thursday, excluding public holidays, and not to be used in conjunction with other promotions and packages
  • Bookings must be made at least 24 hours in advance.
  • Applicable to Beijing, Guangzhou, Hangzhou, Hong Kong, Macau, Shenzhen and Tianjin with the following restrictions:
    Guangzhou, Macau and Shenzhen – only available for spa treatments
  • Valid for eligible members and companions under the same spa booking.
MPO_partner_four_seasons_hotel_spa_2

Hotel stays

Relax in indulgent comfort and enjoy an enhanced stay with the following:

  • Valid for members who book a room at best available standard rate through the hotel reservation call centre or website or by email.
  • Subject to availability upon check-in.
  • Blackout dates apply. Please contact the individual hotel directly for details.
  • Valid for members who book a room at best available standard rate through the hotel reservation call centre or website or by email.
  • Subject to availability at arrival or departure.
MPO_partner_four_seasons_hotel_stays

Hotel welcome services

Start your elevated experience the moment you arrive with a special service that extends a warm welcome to you on your arrival at the hotel.

  • Valid for members who book a room at best available standard rate through the hotel reservation call centre or website or by email.
  • Curbside check-in available at Beijing, Hangzhou, Hong Kong, Seoul, Singapore, Tianjin and Tokyo at Otemachi.
  • In-room check-in available at Bali at Jimbaran Bay and Sayan, Bangkok, Bengaluru, Chiang Mai, Guangzhou, Hoi An, Jakarta, Koh Samui, Kuala Lumpur, Kyoto, Macau, Shenzhen, Sydney and Tokyo at Marunouchi.
  • Please book the service by contacting the individual hotel directly and providing your membership and flight details at least 24 hours prior to arrival. If reserving as part of your online room booking, include your details in the “Additional Requests” section.
MPO_partner_four_seasons_hotel_services

Hotel dining

Whether or not you are a staying as a hotel guest, choose from fine dining or a range of casual lounge and bar options and enjoy special perks that make your dining experience even more memorable.

  • Applicable to the following hotels:
    Beijing – Mio or Cai Yi Xuan
    Guangzhou – Catch
    Hangzhou – West Lake Bistro
    Hong Kong - Caprice
    Macau – Zi Yat Heen
    Shenzhen – FOO
    Tianjin – Cielo
  • For a maximum of six persons under the same booking.
  • Reservations must be made at least two days in advance.
  • Blackout dates apply. Please contact the individual hotel directly for details.
  • This offer is subject to availability, terms and conditions apply.
  • Applicable to the following hotels:
    Beijing – Executive Lounge or Opus Bar
    Guangzhou – Caffe Mondo, The Atrium
    Hangzhou – Lobby Lounge or West Lake Bistro
    Hong Kong – The Lounge or Pool Bar
    Macau – Bar Azul
    Shenzhen – Yi Bar and Lounge
    Tianjin – Gusto Bar or La Sala Lounge
  • Applicable when enjoying any food.
  • For a maximum of six persons under the same booking.
MPO_partner_four_seasons_hotel_dining_2

Hotel spa

Take time out during your stay or drop by to experience the hotel spa. Pamper your senses with therapy tailored to relieve stress and enjoy extra benefits that add to your feelings of well-being.

  • 15% discount at Kuala Lumpur – not applicable to retail purchases.
  • 10% discount at below hotels with the following restrictions:
    Beijing, Hangzhou, Hong Kong and Tianjin – available from Monday to Thursday, excluding public holidays
    Guangzhou – available only during off-peak hours (10am–4pm) from Monday to Thursday and not valid during public holidays, Canton Fair and auto show periods
    Macau – available from Monday to Thursday, excluding public holidays, and not to be used in conjunction with other promotions and packages
    Shenzhen – available only during off-peak hours (10am–4pm) from Monday to Thursday, excluding public holidays, and not to be used in conjunction with other promotions and packages
  • Bookings must be made at least 24 hours in advance.
MPO_partner_four_seasons_hotel_spa_2

Hotel stays

Relax in indulgent comfort and enjoy an enhanced stay with the following:

  • Valid for members who book a room at best available standard rate through the hotel reservation call centre or website or by email.
  • Subject to availability upon check-in.
  • Blackout dates apply. Please contact the individual hotel directly for details.
  • Valid for members who book a room at best available standard rate through the hotel reservation call centre or website or by email.
  • Subject to availability at arrival or departure.
  • Valid for members who book a room at best available standard rate through the hotel reservation call centre or website or by email.
  • Valid for breakfast at venue or for in-room dining as specified by the hotel. Hong Kong – valid for The Lounge or in-room dining, equivalent to the price of a full American breakfast (HKD330, +10% per person); Macau – valid for Belcanção restaurant; Kuala Lumpur – valid for Curate restaurant.
  • For member and one guest.
MPO_partner_four_seasons_hotel_stays

Hotel welcome services

Start your elevated experience the moment you arrive at your destination with special services that extend a warm welcome to you before you step into the hotel.

  • Valid for members who book a room at best available standard rate through the hotel reservation call centre or website or by email.
  • Curbside check-in available at Beijing, Hangzhou, Hong Kong, Seoul, Singapore, Tianjin and Tokyo at Otemachi.
  • In-room check-in available at Bali at Jimbaran Bay and Sayan, Bangkok, Bengaluru, Chiang Mai, Guangzhou, Hoi An, Jakarta, Koh Samui, Kuala Lumpur, Kyoto, Macau, Maldives at Kuda Huraa and Landaa Giraavaru, Shenzhen, Sydney and Tokyo at Marunouchi.
  • Please book the service by contacting the individual hotel directly and providing your membership and flight details at least 24 hours prior to arrival. If reserving as part of your online room booking, include your details in the “Additional Requests” section.
MPO_partner_four_seasons_hotel_services

Hotel dining

Whether or not you are a staying as a hotel guest, choose from fine dining or a range of casual lounge and bar options and enjoy special perks that make your dining experience even more memorable.

  • Applicable to the following hotels:

    Beijing - Mio or Cai Yi Xuan
    Guangzhou - Catch
    Hangzhou - West Lake Bistro
    Hong Kong - Caprice
    Macau - Zi Yat Heen
    Shenzhen - Foo
    Tianjin – Cielo
  • For a maximum of six persons under the same booking.
  • Reservations must be made at least two days in advance.
  • Blackout dates apply. Please contact the individual hotel directly for details.
  • This offer is subject to availability, terms and conditions apply.
  • Applicable to the following hotels:

    Beijing – Executive Lounge or Opus Bar
    Guangzhou - Café Mondo or The Atrium
    Hangzhou - Lobby Lounge or West Lake Bistro
    Hong Kong – The Lounge or Pool Bar
    Macau – Bar Azul
    Shenzhen – Yi Bar and Lounge
    Tianjin - Gusto Bar or La Sala Lounge
  • Applicable when enjoying any food.
  • For a maximum of six persons under the same booking.
MPO_partner_four_seasons_hotel_dining_2

Hotel spa

Take time out during your stay or drop by to experience the hotel spa. Pamper your senses with therapy tailored to relieve stress and enjoy extra benefits that add to your feelings of well-being.

  • 15% discount at Kuala Lumpur – not applicable to retail purchases.
  • 10% discount at below hotels with the following restrictions:
    Beijing, Hangzhou, Hong Kong and Tianjin – available from Monday to Thursday, excluding public holidays
    Guangzhou – available only during off-peak hours (10am–4pm) from Monday to Thursday and not valid during public holidays, Canton Fair and auto show periods
    Macau – available from Monday to Thursday, excluding public holidays, and not to be used in conjunction with other promotions and packages
    Shenzhen – available only during off-peak hours (10am–4pm) from Monday to Thursday, excluding public holidays, and not to be used in conjunction with other promotions and packages
  • Bookings must be made at least 24 hours in advance.
  • Applicable to Beijing, Guangzhou, Hangzhou, Hong Kong, Macau, Shenzhen and Tianjin with the following restrictions:
    Guangzhou, Macau and Shenzhen – only available for spa treatments
  • Valid for eligible members and companions under the same spa booking.
MPO_partner_four_seasons_hotel_spa_2

What you need to do:

Hotel stays

  • Please provide your membership number and tier when making your reservation directly with the hotel. If booking online, include these details in the "Additional Requests" section. Present your membership card (either physical or digital) upon arrival for validation.

Hotel welcome services

  • Please provide your membership number, tier and flight details when booking these services (at least 48 hours in advance for airport escort and 24 hours in advance for curbside or in-room check-in). If reserving these services as part of your online room booking, include these details in the "Additional Requests" section. Present your membership card (either physical or digital) upon arrival for validation.

Hotel dining

  • Please provide your membership number and tier to the hotel when making your dining reservation. Present your membership card (either physical or digital) upon arrival for validation.

Hotel spa

  • Please provide your membership number and tier to the hotel when making your spa services reservation. Present your membership card (either physical or digital) upon arrival for validation.

 

Contact Information:

  1. Benefits are for eligible members of specific tiers at the 24 properties mentioned above. Please also refer to the terms and conditions for the individual benefits above.
  2. Membership number and tier must be provided when booking a room directly with the hotel or reserving a table at the specified hotel restaurant or a treatment at the spa.
  3. Membership status must be valid at the time of check-in, dining or enjoying a spa service.