Request a lounge pass refund
Please complete this form to request a refund for lounge passes purchased directly from the Cathay Pacific website. You can request a refund up to 14 days after your flight departure date.
If you redeemed lounge passes using Asia Miles, please note that these are non-refundable.
For other enquiries, please call Customer Care.
All fields are required unless marked as optional
Thank you. We’ve received your refund request.
Your refund request has been submitted, and you should shortly receive a confirmation email. For more information and terms and conditions, please visit the Lounge Pass page on our website.