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Changi Airport

Airport Information

Check-in counter

Terminal 4, Row 6

Opening hours: 3 hours prior to scheduled departure time

(Check-in counters, self service kiosks and bag drops (where available) are closed punctually 60 minutes before scheduled departure time)

Jewel Early Check-in Facility

Location: Level 1, Jewel Changi Airport

Service hours: 10:00 - 22:00


  • Jewel early check-in is a self-service check-in and baggage drop facility
  • Available for passengers travelling on a Cathay Pacific flight on the same day
  • Check-in closes punctually 3 hours before scheduled flight departure time
  • Passengers travelling with special baggage, such as sports equipment, wheelchairs, strollers etc., can seek special assistance at Terminal 4
  • For more details, please visit Changi Airport website
Self-service facilities

Self-service check-in, baggage tag and self-service bag drop
Use the kiosk for self-service check-in, boarding pass and baggage tag. Next, proceed to the self-service bag drop machine. Find out more.
Note: If online check-in has been completed, proceed to the kiosk to obtain baggage tags and then the self-service bag drop machine.

Opening hours for self-service bag drop machines
3 hours prior to scheduled departure time

Lounge Cathay Pacific Lounge
Customs information

Alcoholic Beverages: 1 litre of wine, 1 litre or spirits and 3 cans of beer for passengers aged 18 and above, having spent more than 48 hours out of Singapore and are not entering from Malaysia.