Why have my credited Asia Miles from Online Shopping Partners been cancelled?

Your Asia Miles may be cancelled for a number of reasons. The most common are:

1. You have returned the products you purchased to the merchant.
2. Your payment failed or you didn't meet the merchant’s credit check requirements.
3. Your last website visit with this merchant didn't come from the same page that was directed from the cathay.com/shop-online-partners.
4. Your transaction didn't meet the merchant’s terms and conditions.
5. Your transaction has been deemed not for genuine personal use.
6. You didn’t accept the merchant site cookies.
7. A coupon code is used that is not listed on cathay.com/shop-online-partners.