Registered accounts
How do I know if I have successfully created a Registered account?
You will receive an acknowledgement message confirming that your account has been created.
More about Registered accounts
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What is a Registered account?
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What is the purpose for collecting personal, travel-related data in Registered accounts?
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Why am I unable to create a Registered account with the email address provided?
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Will I receive a membership card with a Registered account?
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How can I sign in to my Registered account?
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Do I need a membership number to access my Registered account?
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I forgot my username. Can I reset it?
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I forgot my password. How can I reset it?
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How is booking, managing, and checking in for a flight different as a Registered account holder?
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How do I link my existing booking to my Registered account?
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How can I change my communication preferences or cancel my newsletter subscription?
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Can I save more than one travel companion in my profile?
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How can I change or delete travel documents in my account?
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Who should I contact for more assistance?