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Optional services and fees

Cathay Pacific optional services and fees

For any itinerary involving a sector to, from and within the US, if you change your itinerary after purchasing any of the optional services (as listed), you will need to re-purchase the service, at the then-current prices, for the new itinerary.

Extra legroom seats in Economy – available for an additional fee starting from HKD350/USD45^ to HKD1,650/USD212^, depending on the origin and destination of your flight. You can also redeem a seat with your Asia Miles.

Marco Polo Club Silver members or above, oneworld frequent fliers (Ruby, Sapphire and Emerald) and Economy Flex fares# in selected markets – can reserve their extra legroom seats free of charge.

For more information on purchasing an extra legroom seat, please visit our Reserve your seat page.

^Charge is paid in HKD for any sector departing from Hong Kong SAR. For any sector departing from other destinations, the charge is paid in the local currency equivalent of the USD fee, by using the USD exchange rate at the point of sale on the date of purchase – the local currency fee is therefore subject to currency fluctuation. Bookings from certain points of sale, including India, may incur a sales tax.

#Applies to new Economy Flex fares in selected markets only.

Passengers travelling on selected Economy fares, Marco Polo Club members Silver and above, and oneworld members Ruby or above are able to reserve their regular seats in advance, free-of-charge.

Other passengers are also able to reserve a regular seat for a nominal fee. Reservations range from HKD90/USD12^ to HKD430/USD55^ depending on the seat location, and the origin and destination of your flight.

For more information on purchasing a regular seat, please visit our Reserve your seat page.

^Charge is paid in HKD for any sector departing from Hong Kong SAR. For any sector departing from other destinations, the charge is paid in the local currency equivalent of the USD fee, by using the USD exchange rate at the point of sale on the date of purchase – the local currency fee is therefore subject to currency fluctuation. Bookings from certain points of sale, including India, may incur a sales tax.

Acceptance of any bag over 32kg / 70lbs or over 203cm / 80in long in total dimension is subject to prior approval and notification upon booking/reservation.

Overweight / oversize items must be repacked or split into lighter units during check-in otherwise they will not be accepted for carriage. Special arrangements can be made for sporting equipment, musical instruments, pets as baggage, mobility aids, medical equipment and diplomatic baggage.

For charges and more information on purchasing extra baggage, please visit our extra baggage charges page.

When travelling on Cathay Pacific, you can save on extra baggage costs by redeeming your Asia Miles for extra baggage allowance. The number of Asia Miles required depends on your travel distance.

For more information, please visit our extra baggage charges page.

How to redeem your extra baggage allowance

  • Cathay Pacific: Instant extra baggage redemption is now available at Cathay Pacific check-in counters worldwide. Simply present your Marco Polo Club or Asia Miles membership card upon check-in to redeem; or
  • Contact our service hotline at least 10 working days before your scheduled flight departure date.
  • To claim your extra baggage allowance voucher, please remember to have your booking reference number handy.

Terms and conditions

  1. Award zones are based on one-way distance per flight sector basis.
  2. Extra baggage allowance redemption is available on a per flight sector basis on all Cathay Pacific marketed and operated flights unless otherwise stated, and is subject as always to availability and loading.
  3. Joint venture and code-share flights are excluded.
  4. Each member can redeem a maximum of 100kg of baggage (for journeys under weight system) or 2 pieces (for journeys under piece system) of baggage per redemption per flight sector.
  5. Same redemption rate for all classes of travel and for all members unless otherwise stated.
  6. Award is only available on journeys where the first sector is a Cathay Pacific flight.
  7. Normal redemption rules apply unless otherwise stated.
  8. Redemption has no cash value and therefore cannot be refunded.
  9. Asia Miles for unused baggage allowance are not refundable or transferable.
  10. Vouchers are valid for one month from date of issue, but only for travel on the original itinerary.
  11. Other Asia Miles terms and conditions apply.

Sporting equipment is subject to the applicable standard excess baggage charges if in excess of your standard free baggage allowance.

Click here to view the details of extra baggage charge.

For non-stop flights between Hong Kong SAR and Auckland without extra sectors (wholly within Hong Kong SAR and New Zealand) on Cathay Pacific Airways or Air New Zealand:

  • Handling fee for firearms: NZD200/HKD1300 per piece

Except service dogs, no pet or animal of any description will be permitted in our passenger cabin. Pets such as dogs, cats and birds will be crated and transported in the cargo compartment. Please check with the local government office for all documentation required (i.e. health certificates and travel permits) if you plan to fly with your pet.

Prior notification is required upon booking/reservation.

There is no free baggage allowance for pets. Baggage charges would be levied for all pets. For charges and more information, please visit our Travelling with animals page.

Mobility Aid is defined as an assistive device that is used by individuals with mobility impairments such as cane and walker, crutch and wheelchair.

Assistive Device is defined as any piece of equipment that assists a passenger with a disability to cope with the effects of his or her disability. Such devices are intended to assist a passenger with a disability to hear, see, communicate, manoeuvre or perform other functions of daily life and may include medical devices and medications. Equipment used by a service animal (e.g. hamess, leash, vest) in conjunction with its work as a service animal is also an assistive device. However food is not equipment and therefore when tendered as carry on or check baggage, the standard size, weight, and baggage allowance limits may apply.

Mobility aids and assistive devices that are carried by the passenger can be accepted without charge as specified in the table below in addition to the baggage allowance, provided that the equipment is necessary for the journey.

 

From/To Destinations in the US

  • No limit on assistive devices and mobility aids in addition to the free baggage allowance


Other Destinations

  • One assistive device and two pieces of mobility aids per passenger in addition to the free baggage allowance.


For the passenger travelling on two or more sectors e.g. Manila - Hong Kong SAR - Los Angeles where there are different baggage policies for mobility aids and assistive devices, the most generous policy shall apply to all sectors.

The major change under this new rule Baggage Provisions Selection Criteria (Resolution 302) is to switch from following the baggage travel allowance and charges set and agreed on by the industry to following the allowance and charges of the Most Significant Carrier (MSC) in multi-carrier journeys. In addition, journeys originating from or with the furthest point being in the United States will be subject to another definition of MSC.

Most Significant Carrier (MSC) is:

The first carrier crossing the IATA Tariff Area (for travel across one Tariff Area).


Example:

Sector IATA Tariff Area Carrier
Sydney - Hong Kong SAR(no stop-over) Tariff Area 3 to Tariff Area 3 Qantas
Hong Kong SAR - London Tariff Area 3 to Tariff Area 2 Cathay Pacific

Cathay Pacific is the Most Significant Carrier.

      OR

The first carrier crossing the IATA Sub-area (for travel within a Tariff Area).

Example:

Sector IATA Sub Area Carrier
Sydney - Singapore (no stop-over) Southwest Pacific to Southeast Asia Qantas
Singapore - Hong Kong SAR Southeast Asia to Southeast Asia Cathay Pacific

Qantas is the Most Significant Carrier.

      OR

The first carrier flying an international sector (for travel within a Sub Area).

Example:

Sector Carrier
Phuket - Bangkok (no stop-over) Thai Airways
Bangkok - Hong Kong SAR Cathay Pacific

Cathay Pacific is the Most Significant Carrier.

Example:

Sector Carrier
Singapore - Bangkok (no stop-over) Singapore Airlines
Bangkok - Hong Kong SAR Cathay Pacific

Singapore Airlines is the Most Significant Carrier.

IATA has divided the world into three Tariff Areas but within a Tariff Area there are a few sub areas:

IATA Tariff Areas Sub areas
North America, Central and South America, Hawaii USA, Canada, Mexico
Caribbean
Central America
South America
Europe, Middle East Europe
Middle East
Africa
Asia, Guam, Southwest Pacific Japan, Korea
Southeast Asia
South Asian Subcontinent
Southwest Pacific

For journeys originating from or with the furthest point being in the United States, exceptions imposed by the Department of Transportation of the US Government will be in place.

For instance:

Sector Excception
Boston - Los Angeles - Hong Kong SAR - Los Angeles - Boston Exception applies
Hong Kong SAR - Vancouver - New York City - Hong Kong SAR Exception applies
Hong Kong SAR - Los Angeles - Toronto - Hong Kong SAR Exception does NOT apply

If the exception applies:

  1. The MSC must be the Marketing Carrier for codeshare flights.
    Example: Los Angeles - Hong Kong SAR travel with tickets bought from American Airlines but the flight is operated by Cathay Pacific.
    American Airlines is the Most Significant Carrier.
  2. The whole journey should be taken into account when determining the MSC even if the traveller checks out their baggage at one point during the journey.
Sectors Fee per sector

Hong Kong to/from airports in:

  • Europe
  • South Asia, Middle East & Africa
  • South West Pacific
  • The Americas
HKD 1000^ USD 130^
All other sectors HKD 500^ USD 65^

^Charge is paid in HKD for any sector departing from Hong Kong SAR. For any sector departing from other destinations, the charge is paid in the local currency equivalent of the USD fee, by using the USD exchange rate at the point of sale on the date of purchase – the local currency fee is therefore subject to currency fluctuation. Bookings from certain points of sale, including India, may incur a sales tax.

Extra Seat For Personal Comfort or Medical Reason The additional charge for a 2nd seat requested by a passenger must not be less than the applicable fare paid by the passenger for the 1st seat.
Cabin Bulky Baggage (for musical instruments, diplomatic bags and religious idol) The additional charge for a 2nd seat requested by a passenger must not be less than the applicable fare paid by the passenger for the 1st seat.
Stretcher Cathay Pacific - charge to 8 seats of applicable adult normal economy oneway fare
Cake HKD300^ (or equivalent in local currency)
Applying Electronic Travel Authority (ETA) for travel to Australia EUR40^ or USD50^ (or equivalent in local currency) per person per request
A) Reservations & Ticketing Office - HKD400^
B) HK International Airport Office - HKD400^
Booking and Ticketing Service Fee
(for non-Cathay Pacific tickets)
USD39 (or equivalent in local currency) per person per transaction
EXCEPTION: Transaction in Hong Kong SAR - HKD300^

^Charge is paid in HKD for any sector departing from Hong Kong SAR. For any sector departing from other destinations, the charge is paid in the local currency equivalent of the USD fee, by using the USD exchange rate at the point of sale on the date of purchase – the local currency fee is therefore subject to currency fluctuation. Bookings from certain points of sale, including India, may incur a sales tax..