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Cathay for BusinessHelp and support
  • Flights overview

    Latest fares and offers
    Discover the best faresStudent faresOnline booking bonus offerBook a Hong Kong stopover
    Book your flight
    Redeem with milesPay with Miles Plus CashStatus Points and Asia Miles calculatorWhere we flyFlight timetableTravel requirementsInspire your next journeyHold your fareDiscover the Greater Bay Area
    Manage your booking
    Online check-inManage bookingUpgrade your flight experienceBaggage informationLatest travel alertsCheck your flight statusDelays and cancellationsRebook and refund
    Flying with us
    Cabin classesInflight experienceLoungesAirport informationAircraft and fleetPassenger assistanceFly GreeneroneworldCodeshare journey with HK Express
  • Holidays overview

    Book your holidays
    Book a packageBook a stayRent a car
    Redeem your miles
    Redeem a stayRedeem an experienceRedeem a car
    Manage your trip
    Manage package and stay bookingManage redemption bookingManage Hertz booking
    Holidays inspiration
    Holidays inspiration
    Unforgettable travel and lifestyle experience Holidays inspirationTravel Partners
  • Shopping overview

    Cathay Shop
    New arrivalsHomeFood and wine Travel & SportsDeals & OffersInspiration
    Our shopping partners
    Milesback
    Spend with Miles Plus Cash at Cathay Shop
    Shop and earn miles on Milesback
  • Wellness overview

    Chubb travel insuranceOur wellness partnersInspiration
  • Dining overview

    Our restaurant partnersInspiration
  • Payment overview

    Banking and investmentOther payment partners
  • Membership overview

    Cathay membership
    Status PointsEarn and spend Asia MilesStatus benefitsInspiration
    Member account
    My accountMembership summaryLatest transactionsManage milesBenefits and rewardsUpdate profileChange redemption group
    Sign up
    Earn and spend Asia Miles
    • Sign in / uponeworld
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    Cathay Pacific
    Cathay for BusinessHelp and support

    Request a refund

    We understand that travel plans can change unexpectedly.

    If you would like to request a refund for tickets or other services purchased directly from the Cathay Pacific website or mobile app, please select the product below and complete the online refund request form.

    Ticket

    Request a refund for a ticket.

    Learn more

    Seat reservation

    Request a refund for a regular seat reservation or an extra legroom seat reservation.

    Learn more

    Lounge pass

    Request a refund for a lounge pass.

    Learn more
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