Unaccompanied minors
Age at time of travel
6 to under 12 years old
If your child is aged 6 to under 12 years old, registration as an unaccompanied minor is mandatory unless they are accompanied by an adult passenger who is at least 18 years old.
12 to under 18 years old
You are not required to make any special arrangements for your children aged 12 to under 18 years old when they travel. However, you can still register them as unaccompanied minors if you wish for added care and attention.
Booking and fees
You can book a flight with unaccompanied minor service for a child travelling alone by contacting Customer Care or your travel agent. Please note that the service can’t be requested online.
Unaccompanied minor service must be booked at least 24 hours prior to the scheduled flight departure time. When requesting the service, please provide all relevant information, including:
- Adult's full name at point of departure
- Adult's full name at point of arrival
- Contact information (mobile phone number) for departure and arrival
Connecting flights
If your child is travelling on connecting flights operated by us – arriving at and departing from the same airport – the connecting time should be within five hours. Please note: the service is unavailable for unaccompanied minors transfering between flights operated by us and other airlines.
Stopovers
For flights arriving at and departing from different airports or with a connection time of 24 hours or more—unaccompanied minor service needs to be arranged separately for each journey in the booking with the respective operating airlines. Please contact the airline directly for details on their unaccompanied minor policy before purchasing tickets.
Travelling as an unaccompanied minor
Below you will find the step-by-step instructions for the journey of an unaccompanied minor.
Country-specific regulations
Certain countries have specific restrictions for children travelling as unaccompanied minors, as listed below. Please note that the regulations described below are subject to change, and that the country/destination you are travelling to may not be listed.
Extra documentation varies depending on the country you are travelling to, so please check with the relevant government authorities to make sure you have everything you need before you travel.