I have not received my e-ticket receipt after changing my bookings online. What should I do?

The revised e-ticket should be sent to the email address provided within an hour. The e-ticket can also be found in Manage Booking. Please contact our Customer Care for assistance if the e-ticket cannot be located.

More about change a booking

Can I change my bookings online?
I cannot find the “Change flight(s)” button in my flight booking details on Manage Booking. What should I do?
How do I make changes to my bookings?
How do I know that if the flight date and/or time has been successfully changed?
Can I change the dates and/or flights for some of the passengers under the same booking?
Can I change my bookings online if I have purchased my tickets via a travel agent?
Can I change my bookings online if I have completed online check-in?
Can I change my bookings online if my itinerary involves connecting flights with other carriers?
When paying additional fees for changes of bookings, do I have to pay with the same credit card used for the original bookings?
Can I make seat requests when I change my bookings online?
Can I cancel a flight for only certain passengers within the same booking?

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