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Cathay City / Cathay House Conditions of Entry

At Cathay Pacific, safety is our primary cornerstone, and we are fully committed to providing a safe environment for everyone. To ensure that all employees, customers, visitors and contractors remain healthy and safe, it is important that you read and comply with the following Conditions of Entry.


‘Company’ means Cathay Pacific Airways Limited and/or its subsidiaries, and where the context requires shall also include the personnel of the Company.

'Premises’ means any and all facilities owned /or managed by the Company.

'Visitor’ includes any and all contractors; tenants; suppliers; and visitors including any dependents under his/her supervision, and specifically includes you.

‘you’ or ‘your’ refers to you, or any person with you, including any dependents or children under your supervision.


Access Cards

Visitors will be issued an access card to gain access into assigned locations within the Premises:

  • The access card is to be solely used to access areas as assigned.
  • You must display the card prominently on the front and upper portion of your outer clothing at all times.
  • Do not attempt to gain access into areas that you are not authorised to enter.
  • Do not enter the Premises for activities other than the purpose authorised by the Company. 
  • Do not lend or allow your card to be used by others.
  • Present your card to the Company or building management security staff upon request.
  • Keep your card secure to avoid loss or damage.

Returning the Card:

  • Return the card to the Company’s reception desk at the main entrance immediately upon expiry or when it is no longer in use.
  • A charge of HK$200 will be levied if the card is not returned to the Company’s reception desk, or if the card is damaged, defaced or lost.
  • In the event the access card is lost, immediately contact the Company’s reception desk for further instructions.


Personal Belongings

You are responsible for the security of your own belongings while on the Premises and you must not at any time leave any bag, equipment or other personal items unattended. Furthermore, you must not bring on to the Premises any personal belongings that may pose any risk of injury to people or damage to property.

While you are on the Premises, the Company reserves the right to:

  • inspect your personal belongings;
  • require your personal belongings to be stored in designated areas; and
  • exclude or remove any of your personal belonging from the Premises.


Behaviour and Responsibilities

Visitors shall not while on the Premises:

  • Behave or act in any manner that may interfere with, or pose risk to, the health and safety of any other person on the Premises.
  • Behave or act in any manner that may cause damage to any property.
  • Behave or act in a disorderly or offensive manner.
  • Interfere with, damage or destroy any tree, plant, grass, building or other property within the Premises.
  • Consume any alcohol or tobacco products within the Premises other than in such areas which are designated for that purpose by the Company.
  • Consume or have in your possession any illegal substance.
  • Cause any animal to enter the Premises.
  • Register additional visitors without authorisation from the Company.
  • Bring into, or possess within, the Premises any firearm, explosive substance or offensive weapon.
  • Use any camera or video or sound recording device for commercial purposes without the Company’s prior written consent.
  • Light any fire or deposit any litter or create any nuisance within the Premises.
  • Fail or neglect to comply with any direction or requirement of the Company.
  • Display any sign, poster or image or offer any goods or article for sale without the Company’s prior written consent.

All Visitors shall read and understand Cathay City visitor information / Cathay House visitor information which contains important information about first aid and fire emergency procedures.

If you bring any children under the age of 18 on to the Premises, you must ensure that all such children are under the supervision of a responsible adult (18 years of age or older) at all times.


Refusal of Entry

The Company reserves the right to refuse entry by any person (including an item of that person):

  • not authorised by the Company or in the Company’s opinion does not comply with these Conditions of Entry;
  • deemed by the Company to be intoxicated and/or disorderly;
  • who failed to comply with these Conditions of Entry or any other policy of, or instruction given by, the Company;
  • who has the potential to cause injury, nuisance or damage to property; and/or
  • the Company determines to be inappropriate or undesirable at the sole discretion of the Company.

Any person who breaches these Conditions of Entry whilst on the Premises shall automatically have their permission to enter and remain on the Premises revoked and shall leave the Premises immediately upon request by the Company.



You enter the Premises at your own risk. To the maximum extent permitted by law, the Company will not be responsible for any loss, damage, harm or injury arising from or in connection with your entry and visit to the Premises.


Privacy Statement

We collect, use and disclose personal information in accordance with our Privacy Statement.


Amendment to Conditions of Entry

These Conditions of Entry may be amended, deleted or supplemented by the Company from time to time when deemed necessary at the Company’s sole discretion, including to ensure compliance with relevant standards, as well as to protect the interest of all employees and Visitors.