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Contact us and FAQs

Contact us via WhatsApp at +852 2747 2747

Contact us

Call us

Sri Lanka

Reservations hotline:
+94 11 2029 182

+94 11 2029 182

English: 24 hours a day, 7 days a week

Membership Toll-free Number *:
Green/Silver/Gold: 2-543-940
Diamond: 2-475-601

Green/Silver/Gold: 2-543-940
Diamond: 2-475-601

* Depending on your service provider, rates may apply when calling from a mobile phone.

Baggage and other enquiries

  • If you booked through a travel agent, please contact your agency directly to make changes.
  • If you booked through cathaypacific.com, changes can be done through Manage booking.
  • If you have booked a changeable ticket directly with Cathay Pacific reservations office, please call us at the above number.

Customer Care

Hong Kong SAR

Green/ Silver/ Gold: 2747 3333

Worldwide toll-free *

Green/ Silver/ Gold: +800 2747 5500
Diamond: +800 2747 3888

24 hours a day, 7 days a week

* Depending on your service provider, rates may apply when calling from a mobile phone.

FAQs

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