How do I make changes to my bookings?
You can make changes via Manage Booking if your bookings are made on our website. A “Cancel or change your flight” button will appear under your booking details, once our system verifies your eligibility.
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Can I change my bookings online?
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I cannot find the “Change flight(s)” button in my flight booking details on Manage Booking. What should I do?
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How do I know that if the flight date and/or time has been successfully changed?
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Can I change the dates and/or flights for some of the passengers under the same booking?
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Can I change my bookings online if I have purchased my tickets via a travel agent?
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Can I change my bookings online if I have completed online check-in?
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Can I change my bookings online if my itinerary involves connecting flights with other carriers?
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When paying additional fees for changes of bookings, do I have to pay with the same credit card used for the original bookings?
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Can I make seat requests when I change my bookings online?
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I have not received my e-ticket receipt after changing my bookings online. What should I do?
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Can I cancel a flight for only certain passengers within the same booking?