When will you charge my credit card after I have made a booking online?
Once you have confirmed your booking online, we will immediately issue a debit note to your credit card company. This applies even if you decide to change your travel plans right after. Please contact our Customer Care should you like to rearrange your travel plans or would like to seek a refund. Please note that refund and/or cancellation charges may apply according to applicable fare conditions.
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How do I pay for tickets purchased online?
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How do I get a receipt for my booking?
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Why do I get a different fare from my travel agent?
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Can I revalidate an air ticket issued by another airline company?
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Can I request an air ticket re-issuance if ticket is issued by another airline company?
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Can I pay for another passenger's booking?
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When I fly First or Business Class in an itinerary that has multiple sectors, why am I sometimes placed in a different cabin class in one or more sectors?