1. MoneyBack/Cathay members must register to link their MoneyBack and Cathay membership accounts via Cathay web: www.cathaypacific.com/cx/en_HK/our-partners/miles-conversion/moneyback.html. A single MoneyBack account can only be linked to one Cathay membership account, and vice versa.
2. MoneyBack/Cathay members can convert Asia Miles to MoneyBack Points via www.cathaypacific.com/cx/en_HK/our-partners/miles-conversion/moneyback.html.
3. MoneyBack/Cathay members who wish to change their MoneyBack and Cathay membership account linkage must first remove the existing linkage by calling MoneyBack’s customer hotline at 2187 2277, then register a new linkage via the MoneyBack App. (From now until 31 October 2025, the linkage removal process will take 90 working days. During this period, customers can still convert points using the originally linked MoneyBack and Cathay membership accounts until the linkage removal process is completed.)
4. To convert Asia Miles into MoneyBack Points, minimum conversion amount is 2,000 Asia Miles for 4,250 MoneyBack Points.
5. A maximum of 30,000 Asia Miles can be converted to 63,750 MoneyBack Points each day.
6. Successful MoneyBack Points conversion will be reflected in your MoneyBack account.
7. All transactions are non-refundable, non-transferable, and non-reversible.
8. Members should contact MoneyBack’s customer hotline at +852 2187 2277 to cancel lost account.
9. MoneyBack and Asia Miles Limited are not liable for any loss of MoneyBack Points or Asia Miles resulting from the loss of MoneyBack account/Cathay membership card or account.
10. MoneyBack and Cathay membership programme terms and conditions apply.
11. In case of any dispute, MoneyBack and Asia Miles Limited reserve the right of final decision.
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