Temporary issue affecting calls to Customer Care in the Chinese Mainland
We are currently experiencing an issue affecting calls to our Customer Care contact numbers in the Chinese Mainland. Customers may be unable to reach our call centre by phone at this time.
We sincerely apologise for the inconvenience. In the meantime, please contact our team via our website www.cathaypacific.com, mobile app or live chat, where we will be ready to assist you.
We are working to resolve the issue as quickly as possible, and we appreciate our customers' understanding.