When will my elevated wellness journey be downgraded?
You’ll revert to the standard wellness benefits within 14 business days after Cigna notifies Cathay that you are no longer insured under any eligible insurance product for any reason, including if the product has been cancelled or terminated.
Related FAQs
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How do I join the wellness journey?
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Who is eligible for the elevated wellness journey?
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I only become a Cathay member after being insured under an Eligible Insurance Product, can my wellness journey still be elevated?
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What is the health score?
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How can I improve my health score?
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When will my wellness journey be terminated?
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If I terminate my wellness journey, will this impact my credited Asia Miles?
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Are my data shared via the wellness journey protected?
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How can I terminate my participation in the wellness journey?
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If I am temporarily located outside Hong Kong, will I still be able to use the wellness journey?
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How do I swap a daily goal?
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Can I improve my health score by completing challenges?
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Can I join both daily goals and challenges?
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What happens when my daily goal and challenge are the same activity?
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When will I be rewarded after completing my challenge?
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How do I check the miles earned from challenges?
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Can I earn extra miles for challenges if I am an elevated wellness journey member?
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How can I check the challenges that I have completed?
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Can I join more than one challenge at the same time?
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What are the requirements for joining challenges?