Why I cannot receive any notification even I have enabled the ‘Remind me to drink’ function?
Reminder will only be sent as per the set time interval when user recorded a glass of water intake. If no action has been taken after the reminder is sent, no further notification the user will receive. When user log another glass of water intake, the reminder function will be resumed.
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Why do I need to connect my device with Cathay’s wellness journey?
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Which devices can be synced with Cathay's wellness journey?
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Apple Health trouble shooting
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Fitbit trouble shooting
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Garmin trouble shooting
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Google Fit trouble shooting
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Strava trouble shooting
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How do I ensure that my data syncs from my device into my wellness journey?
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How do I track my step count in my wellness journey?
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How do I track my active goal in my wellness journey?
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How do I track yoga in my wellness journey?
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How do I track sleep in my wellness journey?
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Which data will be synced from my device for the sleep goal?
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Which data will be synced from my device for the active minutes goal?
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How do I track my water intake and fruit and vegetables goal?
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Can I link the device of someone else to sync their activity data to my wellness journey?
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Can I link my account with more than one tracking device?
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How do I track my stretch goal in my wellness journey?
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How do I track my run goal in my wellness journey?
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How do I track my cycle goal in my wellness journey