How do I join the elevated wellness journey?

To join the elevated wellness journey, you must:

1. be 18 years of age or above;
2. have a Cathay membership account with a Hong Kong mobile number (+852);
3. hold a valid Hong Kong ID card;
4. be located in Hong Kong;
5. successfully insured under one or more eligible insurance products purchased on the Cathay website or Asia Miles by Cathay app; purchased directly from Cigna via the ‘Schedule a call’ form on the Cathay website or Asia Miles by Cathay app; or purchased directly from Cigna where the member (and/or the policy holder) has referred to Cathay when purchasing the above-insurance policies, and that Cathay has not suspended or removed as an eligible insurance product. For the list of eligible insurance products, please click here to Cathay's Cigna partner page.

Simply download the Asia Miles by Cathay app, select Hong Kong SAR as your location, and sign up for the elevated wellness journey. Access will be automatically granted to eligible participants within 28 business days after the inception date of the eligible insurance product.

The cut-off time to complete your daily goals is 23:59 Hong Kong time (GMT+8).

If you’re temporarily located outside of Hong Kong, daily goals may be unavailable for a certain period due to the time difference.

If you’re having issues related to the elevated wellness journey, visit the elevated wellness journey page or email wellness-support@cathaypacific.com.

The above information should not be regarded as any form of offer or recommendation to purchase insurance. Please read and understand the product details before making a purchase.