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    Cathay Pacific
    Troubleshoot

    How do I track yoga in my wellness journey?

    The Yoga goal currently supports data captured from the Apple Health, Fitbit, Strava and Garmin devices only.

     

    Yoga Rules:

    1. Yoga Goal will be reset daily (00:00 – 23:59 HKT)
    2. We allow up to 7 days back on filling up the yoga goal requirement.
    3. Yoga data can be tracked by different wearable devices if you start a “yoga session” on it.
    apple watch





    Apple Watch





    garmin





    Garmin



    garmin





    Strava



     

    Synchronisation rules:

    1. Member have to make sure that the yoga data is correctly placed in the wearable device platform,

      a. Apple health, you have to cross check with Apple health app to ensure the yoga record tracked from apple watch have synced with Apple health app (in mobile).

      b. Fitbit / Garmin / Strava, you have to cross check with respective application to ensure data from “wearable device” have synced with its cloud service, detail please read Fitbit trouble shooting / Garmin trouble shooting 

    2. Our system will handle the rest of the flow that to reflect your yoga data in our goal detail page.
    3. If you find out that there are some data missed, you can tap on “See my tracking device or apps” and “sync data” button to force our system to make the synchronisation again.

    yoga tracking 1        yoga tracking 2

     

    Should you have another device connection / data synchronization issue, please check with different articles. 

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