If I am missing miles related to my insurance purchase what should I do?

If 6-8 weeks has passed since the cool-off period of your policy ended, you are the policy holder of the policy, and you are still missing miles related to your insurance purchase, please email wellness-support@cathaypacific.com  with the following details: 

• Preferred contact email:
  
• Asia Miles Membership Number:
• Asia Miles First Name:
• Asia Miles Second Name:
• Product/policy name:
• Premium paid:
• Policy Number:
• Policy Holder Last Name (name as it appears on policy details):
• Policy Holder First Name (name as it appears on policy details):

Your case will be processed and you will be updated on the status of your request within 14 working days of sending it. Any miles correctly claimed may take 6-8 weeks to be credited to your account.