Who can use the Self Check-In kiosks?
All passengers holding e-Tickets. Exceptions are passengers who:
- Passengers requiring Medical Assistance
- Unaccompanied Minors
- Passengers travelling in a group and are registered as a group in the booking
- Passengers whose ticket requires some additional payment
To check in online, passengers’ valid travel documents must be at least valid for 6 months from the date of return.
For details on passport validity requirements for travel to your destinations, please visit IATA Travel Centre
*It is the passengers’ responsibility to ensure the validity of their Entry Visa or Transit Visa before entering or leaving a country as destination or stopover.
What kind of service does the kiosk offer?
Where are the kiosks located?
How do I check in using the kiosks?
What are the earliest and latest times that I can check in and collect my boarding pass?
Are the kiosks in service 24 hours a day?
Can I use the kiosk for all Cathay Pacific flights?
What languages are available on Self Check-In kiosks?
Can I use the kiosk if I have baggage to check in?
Where do I get assistance if problems arise while using the kiosk?