Will I be charged a delivery fee?
We currently offer free delivery within Hong Kong SAR if the total spending amount of home delivery products and/or redemption letter in a single purchase exceeds a minimum spending (HKD 500 or 15,000 miles). A one-off delivery charge (HKD80 or 2,000 miles) will be added to the order if minimum spending requirements are not met. The delivery fee, if required, will be added and displayed separately for reference on the Cart page before checkout.
The delivery will be performed by the delivery partner stated on the product detail page – there could be more than one delivery if your order includes products offered by more than one delivery partner. Please note, this excludes deliveries to PO Box addresses and remote or restricted areas. Local postal services and delivery, as well as re-delivery costs, will be at your own expenses.
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What delivery options can I choose?
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Are all the products able to be delivered anywhere in the world?
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How can I settle the delivery fee?
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Can I earn miles with delivery fee?
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How long do deliveries take?
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What are import charges?
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Are import charges included in my order?
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How will I be charged for import charges?