Introduction

On behalf of the Cathay Pacific Group, we extend our deepest regrets and sympathy for the loss of your loved one. Grieving is always difficult, and we recognize the COVID-19 pandemic creates additional challenges and needs. This Virtual Family Assistance Center offers information and resources that we hope will help you during this time.

This page is dedicated to provide support and assistance for families and loved ones of passengers and crew members who were on CX000. Should you have enquiries related to accessing this page, please speak to your designated Family Support Centre Representative.

Note: We will add new resources to this page as we become aware of them. If you have ideas for additions, please contact us.