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Contact us in United Kingdom

Please find our local contact information below

Contact us via WhatsApp at +852 2747 2747

London

Airport Name Gatwick Airport
Address Skybreak Ticket Desk, South Terminal, Gatwick Airport
Reservations Passenger Assistance:
0800 917 8260 (UK contact number – free phone)
0044 2037881799 (For calls from outside of the UK, international charges will apply. Please use this number for web based calls)

0800 917 8260 (UK contact number – free phone)
0044 2037881799 (For calls from outside of the UK, international charges will apply. Please use this number for web based calls)

Mon-Sun 08:00 - 20:00

UK Trade Support:
08009178264

08009178264

Mon-Fri 09:00 - 17:30
Sat, Sun & Public Holiday: Closed
Email: tradeservices_uk@cathaypacific.com

Hotel and Package Enquiries:
020 3901 0540

020 3901 0540

Mon-Fri 09:00 - 17:00
Sat, Sun & Public Holiday: Closed
Baggage Services Delayed / Damaged baggage:
Global Baggage Solutions
Tel: +44 330 094 8860

Lost Property / Baggage Claims:
Email: LGW#BAG@cathaypacific.com

London

Airport Name Heathrow Airport
Address Ticket Desk, Area C, Terminal 3 Departures, Heathrow Airport
Reservations Passenger Assistance:
0800 917 8260 (UK contact number – free phone)
0044 2037881799 (For calls from outside of the UK, international charges will apply. Please use this number for web based calls)

0800 917 8260 (UK contact number – free phone)
0044 2037881799 (For calls from outside of the UK, international charges will apply. Please use this number for web based calls)

Mon-Sun 08:00 - 20:00

UK Trade Support:
08009178264

08009178264

Mon-Fri 09:00 - 17:30
Sat, Sun & Public Holiday: Closed
Email: tradeservices_uk@cathaypacific.com

Hotel and Package Enquiries:
020 3901 0540

020 3901 0540

Mon-Fri 09:00 - 17:00
Sat, Sun & Public Holiday: Closed
Baggage Services Delayed / Damaged baggage:
Dnata
Tel: +44 (0) 208 745 0823/24
Opening hours: 0500-2330

Lost Property / Baggage Claims:
Email: LHR_L&F@cathaypacific.com / LHR_BAG@CATHAYPACIFIC.COM  

Manchester

Airport Name Manchester Airport
Address Dnata Ticket Desk, Terminal 2, Manchester Airport
Reservations Passenger Assistance:
0800 917 8260 (UK contact number – free phone)
0044 2037881799 (For calls from outside of the UK, international charges will apply. Please use this number for web based calls)

0800 917 8260 (UK contact number – free phone)
0044 2037881799 (For calls from outside of the UK, international charges will apply. Please use this number for web based calls)

Mon-Sun 08:00 - 20:00

UK Trade Support:
08009178264

08009178264

Mon-Fri 09:00 - 17:30
Sat, Sun & Public Holiday: Closed
Email: tradeservices_uk@cathaypacific.com

Hotel and Package Enquiries:
020 3901 0540

020 3901 0540

Mon-Fri 09:00 - 17:00
Sat, Sun & Public Holiday: Closed
Baggage Services Delayed / Damaged baggage:
Global Baggage Solutions
Tel: +44 330 094 8861

Lost Property / Baggage Claims:
Email: MAN#BAG@cathaypacific.com