5. What are some of the challenges that private members’ clubs face in attracting and retaining members, and how is The Refinery meeting these challenges? 

One of the main challenges is maintaining relevance in a competitive market.

At The Refinery, we stand out by focusing on providing premium events and exceptional one-of-a-kind experiences to our diverse clientele. Our members comprise all levels of interest and insight and are drawn from both in and out of Taikoo Place – from executives and entrepreneurs to young talents and seasoned professionals. Ours is a place where great minds meet – where forward thinkers gather and conversations flow.

We actively seek members’ feedback, adapt our offerings to meet evolving needs, and create a vibrant community atmosphere. We also offer a uniquely stylish environment – cosy yet upscale and perfect for socialising and relaxing. Our culinary excellence is exemplified through our refined Cantonese cuisine and our service is highly personalised, warm and attentive.

6. What new initiatives will you be bringing to The Refinery to attract and retain members? 

We plan to introduce more wellness experiences, collaborative events with local brands, and innovative dining experiences into our programming. This will enhance our community engagement and attract a broader membership base.