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    Cathay Pacific
    Aftersales (amend, cancel, exchange and refund)

    I would like to change the delivery method from home delivery to in-store pickup at Cathay Shop - Cityplaza (or vice versa), is this possible?

    Once your order has been confirmed, our merchant partner will automatically receive your order details and start preparing it for shipping, or our backend system will immediately reserve the stock for your collection. We are therefore unable to amend delivery method for any confirmed orders.

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