The following are some likely reasons:
- You are not holding e-Ticket.
- If you have just purchased a ticket online at cathaypacific.com, you need to wait for approximately 30 minutes before your latest booking is activated within our Online Check-In system. Please try again later.
- You have no flights departing within 24 hours. As a Cathay member, enjoy priority online check-in up to 48 hours in advance.