Contact us and FAQs
Contact us via WhatsApp at +852 2747 2747
Looking for answers to your questions about travel since the COVID-19 outbreak? Find it here in our COVID-19 information centre.
Global Contact Centres
United Kingdom
Passenger Assistance:
0800 917 8260 (UK contact number – free phone)
0044 2037881799 (For calls from outside of the UK, international charges will apply. Please use this number for web based calls)
0800 917 8260 (UK contact number – free phone)
0044 2037881799 (For calls from outside of the UK, international charges will apply. Please use this number for web based calls)
Mon-Sun 08:00 - 20:00
UK Trade Support:
08009178264
08009178264
Mon-Fri 09:00 - 17:30
Sat, Sun & Public Holiday: Closed
Email: tradeservices_uk@cathaypacific.com
Hotel and Package Enquiries:
020 3901 0540
020 3901 0540
Mon-Fri 09:00 - 17:00
Sat, Sun & Public Holiday: Closed
Other countries / regions
- All
- Argentina
- Australia
- Austria
- Bahrain
- Bangladesh
- Belgium
- Bolivia
- Brazil
- Canada
- Chile
- Chinese mainland (China)
- Colombia
- Costa Rica
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- El Salvador
- France
- Germany
- Greece
- Guatemala
- Hong Kong SAR (China)
- India
- Indonesia
- Ireland
- Israel
- Italy
- Japan
- Jordan
- Kuwait
- Madagascar
- Malaysia
- Maldives
- Mexico
- Montenegro
- Netherlands
- New Caledonia
- New Zealand
- Oman
- Pakistan
- Panama
- Paraguay
- Peru
- Philippines
- Poland
- Puerto Rico
- Qatar
- Russia
- Saudi Arabia
- Serbia
- Singapore
- Slovakia
- Slovenia
- South Africa
- South Korea
- Spain
- Sri Lanka
- Switzerland
- Taiwan China
- Thailand
- Ukraine
- United Arab Emirates
- United Kingdom
- United States
- Uruguay
- Venezuela
- Vietnam
- China - Mainland, Hong Kong, Macao, Taiwan regions
- Africa
- Americas
- Asia
- Australasia
- Europe
- Middle East
Marco Polo Club
Hong Kong SAR
Green/ Silver/ Gold: 2747 5500
24 hours a day, 7 days a week
Diamond: 2747 3888
24 hours a day, 7 days a week
Worldwide toll-free *
Green/ Silver/ Gold: +800 2747 5500
Diamond: +800 2747 3888
24 hours a day, 7 days a week
* Depending on your service provider, rates may apply when calling from a mobile phone.
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