Contact us and FAQs
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Global Contact Centres
United Kingdom
Passenger Assistance:
0800 917 8260 (UK contact number – free phone)
0044 2037881799 (For calls from outside of the UK, international charges will apply. Please use this number for web based calls)
0800 917 8260 (UK contact number – free phone)
0044 2037881799 (For calls from outside of the UK, international charges will apply. Please use this number for web based calls)
Mon-Sun 08:00 - 20:00
Email: customerservice_uk@cathaypacific.com
UK Trade Support:
08009178264
08009178264
Mon-Fri 09:00 - 17:30
Sat, Sun & Public Holiday: Closed
Email: tradeservices_uk@cathaypacific.com
Hotel and Package Enquiries:
020 3901 0540
020 3901 0540
Mon-Fri 09:00 - 17:00
Sat, Sun & Public Holiday: Closed
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Marco Polo Club
Hong Kong SAR
Green/ Silver/ Gold: 2747-5500
24 hours a day, 7 days a week
Diamond: 2747-3888
24 hours a day, 7 days a week
Worldwide toll-free
Green/ Silver/ Gold: +800 2747-5500
Diamond: +800 2747-3888
24 hours a day, 7 days a week