Follow these simple steps to claim your missing non-airline miles from the following partner categories:
Post: Cathay Pacific – The Marco Polo Club, PO Box 1024, Tsuen Wan Post Office, Hong Kong
Please allow 8 weeks for mileage to be credited to your account.
Once we receive your request, please allow 5 working days for the claim to be verified. Valid claims will be tracked again through normal flow (lead-time for Asia Miles to be credited varies, please refer to the important notes on the missing mileage form). For invalid claims, we will notify you in 5 working days with possible reasons.
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