I would like to change the delivery method from home delivery to in-store pickup at Cathay Shop - Cityplaza (or vice versa), is this possible?
Once your order has been confirmed, our merchant partner will automatically receive your order details and start preparing it for shipping, or our backend system will immediately reserve the stock for your collection. We are therefore unable to amend delivery method for any confirmed orders.
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I changed my mind i.e. quantity, colour, size, date and time. Can I amend my order?
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I would like to change the delivery method from home delivery to in-store pickup at Cathay Shop - Cityplaza (or vice versa), is this possible?
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I paid for my order and want to cancel it, can I get a refund?
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What documents do I need for warranty?
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I received my order and found some items are missing/wrong/defective. What should I do?