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Request a seat refund

Please complete this form to request a refund for seat reservations purchased directly from the Cathay Pacific website or mobile app. You can request a refund within 30 days from your original flight departure date.

If you purchased your seat reservation through a travel agent, please contact them directly to request a refund.

For other enquiries, please contact Customer Care.


All fields are required unless marked as optional

Requester's information

We will use this information to contact you about your refund request.

Trip information

Enter all details exactly as they appear in the passenger's passport.

Thank you. We’ve received your refund request.

Your refund request has been submitted, and you should shortly receive a confirmation email. For more information and terms and conditions, please visit the Reserve your seat page on our website.