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Contact us and FAQs

Contact us via WhatsApp at +852 2747 2747

Looking for answers to your questions about travel since the COVID-19 outbreak? Find it here in our COVID-19 information centre.

Contact us

Global Contact Centres

United Arab Emirates

Dubai Passenger (local toll-free):
8000 444 6554

8000 444 6554

08:00 – 20:00 daily

Dubai Travel Agency (local toll-free):
8000 444 6555

8000 444 6555

08:00 – 20:00 daily
Email: tradeservices_middleeast@cathaypacific.com

Abu Dhabi Reservations:
+971 2 4180877

+971 2 4180877

Baggage and other enquiries

Other countries / regions

Marco Polo Club

Hong Kong SAR

Green/ Silver/ Gold: 2747 5500
24 hours a day, 7 days a week

Diamond: 2747 3888
24 hours a day, 7 days a week

Worldwide toll-free *

Green/ Silver/ Gold: +800 2747 5500
Diamond: +800 2747 3888
24 hours a day, 7 days a week

* Depending on your service provider, rates may apply when calling from a mobile phone.

More details

Asia Miles

Hong Kong SAR

2747 3838

24 hours a day, 7 days a week

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