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Management team

Meet the Cathay Pacific senior management team, with profiles and short biographies of figures including the CEO and COO
Senior Management Team

Patrick Healy has been Cathay Pacific Group Chair since November 2019. He is also Chairman of Swire Coca-Cola Limited, a Director of John Swire & Sons (H.K.) Limited and a Non-Executive Director of Swire Properties Limited. Prior to his appointment, Patrick was Managing Director of Swire Coca-Cola Limited in Hong Kong, a position he held since 2012. From 2008 to 2012, Patrick was CEO of HAECO, Xiamen. He joined John Swire & Sons in 1988 as a management trainee, working with the Swire Group’s Industries Division in Hong Kong and Germany before transferring to its Beverages Division in the Chinese Mainland in 1994.

Ronald Lam is Cathay Pacific Group Chief Executive Officer, leading the overall business direction of the Group. He is also an Executive Director on the Board of Cathay Pacific and Chair of the Group’s wholly owned low-cost subsidiary, HK Express. Prior to his appointment as CEO in January 2023, Ronald was Cathay Pacific Chief Customer and Commercial Officer. He has also previously held the position of Cathay Pacific Director Commercial and Cargo, Chief Executive Officer of HK Express, and Director and General Manager, Hong Kong Operations of Hong Kong Aircraft Engineering Company Limited (HAECO), a wholly owned subsidiary of Swire Pacific Limited. Ronald joined Cathay Pacific as a Management Trainee in 1996 and has since held a number of managerial roles in Hong Kong and overseas.

Lavinia Lau is Cathay Pacific Chief Customer and Commercial Officer, and is responsible for all customer, commercial and cargo-related activities of the airline. She is also an Executive Director on the Board of Cathay Pacific. Prior to her current roles, Lavinia was Cathay Pacific Director Customer Travel. She has also previously held the position of Cathay Pacific Director Commercial. Lavinia started her career as a Swire Group Management Trainee and joined Cathay Pacific in 1999. Since then, she has held various managerial positions on the commercial side of the airline, including Revenue Management, Sales and Distribution, Planning, e-Business, Alliance, and Loyalty. Lavinia is Chair of the Board of Airline Representatives in Hong Kong (BAR) and Board member of the Hong Kong Tourism Board (HKTB).

Greg Hughes was appointed Chief Operations and Service Delivery Officer of Cathay Pacific on 1 June 2017. He is responsible for all aspects of the airlines service and operational activities, including flight operations, engineering and service delivery. He was previously a Director and Group Director Components & Engine Services of Hong Kong Aircraft Engineering Company Limited. Mr Hughes joined the Swire group in 1987 and has worked with Cathay Pacific in Hong Kong, Korea, Indonesia, Japan and Australia. He was seconded to John Swire & Sons Pty. Limited, Australia in August 2009, where he served as Commercial Director from August 2009 and also as Chief Operating Officer from August 2010 until September 2015.

Rebecca Sharpe is Cathay Pacific Group Chief Financial Officer, having official responsibility for the Group’s financial reporting, corporate financing, taxation, internal audit and procurement activities. She is also an Executive Director on the Board of Cathay Pacific. Prior to her current roles, Rebecca was Director and Group Director Finance of Hong Kong Aircraft Engineering Company Limited (HAECO) from October 2017 to January 2021. She was also previously Finance Director of the China Navigation Company Pte. Limited, a wholly owned subsidiary within the Swire Group. She joined the Swire Group in 2008 and has worked with the Group in Hong Kong, the Chinese Mainland and Singapore.

Erica Peng is Cathay Pacific Director Customer Travel, leading the Customer Travel business line that is accountable for the customer travel experience design, as well as the airline’s passenger commercial functions. Previously, Erica was Cathay Pacific General Manager Planning. Erica joined Cathay Pacific as a Management Trainee in 2002 and has held various leadership positions including General Manager Airport Service Delivery and several other commercial roles. She has also worked in the Group’s outport offices in the Chinese Mainland, Japan, Vietnam and Italy.

Paul Smitton is Director Customer Lifestyle, leading the newly created Customer Lifestyle business line. Paul’s portfolio is accountable for helping Cathay to also become a premium lifestyle brand, including setting strategic direction and executing the company’s travel lifestyle initiatives, achieving its customer lifestyle-related financial ambitions, and growing its customer relationships. Paul has worked in loyalty for over 20 years in different parts of the world. He joined the Cathay Pacific Group as Asia Miles CEO in 2018, before becoming General Manager Customer Relationship and Retail in 2020.

Tom Owen is Director Cargo, leading Cathay Pacific Cargo and its component business units of Cargo Commercial, Cargo Planning, and Cargo Service Delivery globally, with additional responsibility for Cathay Pacific subsidiaries Air Hong Kong, Global Logistics Systems, and the Cathay Pacific Cargo Terminal. With a more cohesive positioning of all elements of our cargo business under a Director Cargo, the Group is strategically placed to forge an industry-leading and sustainably competitive freight business for the future.

Tom has been with the Swire Group for 24 years, working in a wide variety of roles both in Hong Kong and overseas, including Sales & Distribution, Revenue Management, Logistics and Regional leadership. Prior to his role as Director Cargo, Tom held the position of Director People for five years.

Alex McGowan is Director Service Delivery, leading and supporting the global teams who provide Cathay Pacific’s customer experience inflight and on the ground. In addition he oversees the Cathay Pacific Group’s passenger service subsidiaries including Cathay Pacific Catering Services, Hong Kong Airport Services, Vogue Laundry Service, and Shanghai International Airport Services. Prior to his current role, Alex was General Manager, Aircrew in Flight Operations. He has also led a number of departments across the airline, including Customer Experience, Sales and Distribution, Procurement and Aircraft Trading, and Strategic Transformation. Before joining the Group, Alex worked for an international airline based in London and a technology start up in Seattle.

Captain Chris Kempis was appointed Director Flight Operations in July 2018, responsible for overseeing all aspects of the airline’s flight operations. Previously, he was General Manager Flying, where he was responsible for managing the airline’s flying standards, including check and training activities. Captain Kempis is also the Air Operators Certificate (AOC) holder for training at Cathay Pacific. He joined Cathay Pacific in 1993 as a First Officer on the Boeing 747 fleet, later becoming a Training First Officer on the Airbus fleet, and received his command in 2002. After joining the Flight Operations management team in a training management role in 2004, he was appointed Chief Pilot (Airbus) in 2008.

Neil Glenn is Director Engineering of Cathay Pacific, responsible for the Group’s engineering activities and management. Previously, he was General Manager Europe based in London. Mr Glenn joined the Swire group in 1990 and has held a number of key positions in Hong Kong and overseas. In November 2011, he was appointed Managing Director of Swire Pacific Offshore (SPO). Prior to that, Mr Glenn was Director & General Manager of Hong Kong Aero Engine Services Limited (HAESL), a joint venture between Hong Kong Aircraft Engineering Company and Rolls Royce providing aero engine and components repair and overhaul services. He has also served a number of senior management roles in transport, logistics and shipping companies within the Swire group.

Patricia Hwang is Director People, responsible for overseeing all people-related matters including Employee Experience, Learning and Development, Medical and Property Services, as well as oversight of the group worldwide. Prior to taking up this position, she was General Manager Sales and Distribution, HKG and GBA. Patricia joined Cathay Pacific in July 1995 and has since held roles including General Manager, Revenue Management as well as various other positions in commercial departments including Product, Loyalty, Alliance, Cargo, and Airline Planning.

Lawrence Fong leads the company’s IT and digital functions as Director Digital and IT. Lawrence’s portfolio collaborates with all departments across the company to drive its digital leadership strategy and elevate its focus on digital and IT transformation. Lawrence was previously Group General Manager, Digital & Information Technology, responsible for the Group’s digital transformation programmes. He joined Cathay Pacific in 1990 and has held multiple managerial positions in IT and e-Business across the company.

Joanna Lai was appointed Group General Counsel and Company Secretary of Cathay Pacific on 19 April 2021. She is responsible for advising and supporting the Board and Chief Executive Officer on all legal and regulatory matters across the Group. She also oversees and manages the Group’s corporate governance and compliance frameworks and other legal affairs. Ms. Lai joined the Swire group in June 2013, and prior to this appointment, she was Head of Legal at Swire Properties Limited.

Non-Executive Directors
BRADLEY, Guy Martin Coutts, is a Director of the Company. He is also the Chairman of John Swire & Sons (H.K.) Limited, Swire Pacific Limited and Swire Properties Limited. He joined the Swire group in 1987 and has worked with the group in Hong Kong, Papua New Guinea, Japan, the United States, Vietnam, the Chinese Mainland, Taiwan and the Middle East.
SWIRE, Merlin Bingham, has been a Director of the Company since June 2010. He is also Deputy Chairman and Chief Executive and a shareholder of John Swire & Sons Limited and a Director of Swire Pacific Limited, Swire Properties Limited and Hong Kong Aircraft Engineering Company Limited. He joined the Swire group in 1997 and has worked with the group in Hong Kong, Australia, Chinese Mainland and London.
MCCALLUM, Gordon Douglas, has been a Director of the Company since January 2023. He is a Director of John Swire & Sons Limited (JS&SL) and Swire Pacific Limited. He is Chairman of Argent Energy Holdings Limited, a wholly owned subsidiary of JS&SL, and of Zopa Group Limited. He is also a Director of Zopa Bank Limited, and a Senior Advisor to Searchlight Capital Partners.
XIAO, Feng, has been a Director of the Company since January 2017. He is Chief Financial Officer of Air China Limited.
ZHANG, Zhuoping, has been a Director of the Company since April 2020. He is also a Director of John Swire & Sons (H.K.) Limited and Swire Pacific Limited and Chairman of John Swire & Sons (China) Limited. He joined the Swire group in 2002.
SUN, Yuquan, was appointed as a Director of the Company in May 2022. He has served as the chief accountant and a member of the Communist Party Group of China National Aviation Holding Corporation Limited, and a member of the Standing Committee of the Communist Party Committee of Air China since March 2022. He has also been a Director and the Chairman of China National Aviation Capital Holding Co., Ltd., and a Director and the Chairman of China National Aviation Media Co., Ltd. since April 2022.
MA, Chongxian, has been a Non-Executive Director of the Company since June 2021. He is director, general manager and deputy secretary of the Communist Party Group of the China National Aviation Holding Corporation Limited (CNAHC), and concurrently president and deputy secretary of the Communist Party Committee of Air China Limited.
Independent Non-executive directors
HARRISON, John Barrie, has been a Director of the Company since May 2015. He is an Independent Non-Executive Director of AIA Group Limited, Grosvenor Asia Pacific Limited and BW Group Limited and Vice Chairman of BW LPG Limited. He was Chairman and Chief Executive Officer of KPMG, China and Hong Kong and Chairman of KPMG Asia Pacific from 2003 to 2009 and was Deputy Chairman of KPMG International from 2008 until his retirement from KPMG in September 2010.
TUNG, Lieh Cheung Andrew, has been a Director of the Company since May 2015. He is an Executive Director of Orient Overseas (International) Limited and Director and Chief Executive Officer of Orient Overseas Container Line Limited. He is also an Independent Non-Executive Director of Standard Chartered Bank (Hong Kong) Limited.
CHAN, Bernard Charnwut, has been a Director of the Company since December 2018. He is President and an Executive Director of Asia Financial Holdings Limited and its wholly owned subsidiary, Asia Insurance Company, Limited and an advisor to Bangkok Bank (China) Company Limited. He is also an Independent Non-Executive Director of Chen Hsong Holdings Limited, China Resources Beer (Holdings) Company Limited and Yau Lee Holdings Limited and a Director of Bumrungrad Hospital Public Company Limited.
MUELLER, Christoph Romanus, was appointed as a Director of the Company in May 2022. He is the Chairman of Swissport International Limited and a Non-Executive Director of WestJet Airlines Limited and Inmarsat. He has held a number of senior positions within aviation, including at Sabena SA, Air Lingus plc, Malaysia Airlines Berhad and Brussels Airlines.