Terms and conditions of converting Asia Miles to ONESIAM Coin

Cathay members can convert Asia Miles to ONESIAM Coin through Cathay website as follows:
- Regular conversion rate* 2,500 Asia Miles = 350 ONESIAM Coins
- *This conversion rate is subject to change
The Cathay member's mobile phone number for Asia Miles conversion must be the same number as registered in the ONESIAM SuperApp, which is operated by Velocity Company Limited.
This point conversion program is provided for Cathay members who are ONESIAM members and have ONESIAM SuperApp to convert Asia Miles to their own ONESIAM account.
The point conversion program is open to all Cathay members regardless of their residency, except for members residing in the EU or UK region. Members can log in to their ONESIAM SuperApp account when in Thailand, China (Chinese mainland, Hong Kong, Taiwan China), Malaysia, Singapore, Indonesia, Taiwan, South Korea and Japan only.
The regular point conversion program period is valid from 1 August 2023 until 31 July 2025.
Convert Asia Miles via Cathay website according to conversion rate, and Asia Miles can be converted at a maximum limit of 250,000 Asia Miles per member per day. ONESIAM Coin will be credited to the members' account within seven (7) working days after the Asia Miles conversion has been successfully completed. Members can check the successfully converted ONESIAM Coin via the ONESIAM SuperApp.
Asia Miles will be deducted from members' accounts corresponding to the redemption amount for miles redeemed. The transaction cannot be refunded, cancelled, or changed once completed. Cathay Pacific Airways Limited and Asia Miles Limited ("The Companies") reserve the right to reject the cancellation of point conversion after members have redeemed entirely under any circumstances.
ONESIAM members can use ONESIAM Coin for discounts or cash to purchase the products and/or services and receive the various benefits as per the terms and conditions of Velocity Company Limited. Please review all related terms and conditions in ONESIAM SuperApp prior to using the service.
The Companies reserve the right to change terms and conditions, including conversion rate or policy and/or benefits of collection, redemption, and/or conversion in terms of ONESIAM Coin (including the termination or suspension of privileges), whether in whole or in part at any time.
In case of any disputes or arguments, the decision of The Companies is final and binding to all related parties.
The Companies reserve the right to disqualify any Asia Miles conversion with a reason to believe that it might come from misuse and/or fraudulent activity or any other acts that may cause harm to the law of conversion. The Companies reserve the right to cancel Asia Miles conversion for the above reason without prior notice and will not refund the ONESIAM Coin regarding these transactions.
The Companies reserve the right to collect, use, and disclose members’ personal information to company partner for the purpose of point conversion.
Members can ask for more information regarding Asia Miles conversion at Cathay Member Contact Center Tel. 001-800-852-3248 or WhatsApp at +852 2747 2747.
Members can ask for more information regarding ONESIAM Coin at ONESIAM Contact Center Tel. 02-111-6161 every Monday - Sunday, from 8.00 AM to 12.00 AM or email at contact@onesiam.com.