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System maintenance will temporarily affect mid-status benefits and bookable upgrades

Última actualización: 13 Jun 2025 10:00 HKT (GMT+8)

From 1.00am to 7.00am HKT (GMT+8) on 26 June 2025, we'll be performing system maintenance on our member rewards system. During this period, the following functions will be temporarily unavailable:

  • Viewing credited rewards, such as lounge passes and bookable upgrades in your account
  • Claiming bookable upgrades and mid-status/Cathay co-branded card lounge passes
  • Claiming your Gold companion card

If you plan to use bookable upgrades, mid-status lounge passes or Cathay co-branded card lounge passes during this time, make sure to claim them ahead of time.

We apologise for any inconvenience caused as we continue improving our digital offering.

Note: Lounge passes with QR codes from Cathay co-branded cards and Business Plus will continue to be accepted during the system maintenance period.

If you need help with your booking