System maintenance on 8 October: flight related notifications are temporarily unavailable
Latest update: 08 Oct 2025 17:50 HKT (GMT+8)
The following services will undergo maintenance on 8 October (Wednesday) between 17:15 HKT and 19:30 HKT as we work to improve your online experience for:
- Pre-flight notifications such as check-in reminders
- Flight status notifications
We apologise for any inconvenience caused, as we work to restore our services as soon as possible.
Ensure you check your latest flight status updates in cathaypacific.com.
To understand our service recovery during disruptions, please visit our Flight delays and cancellations page.
If you need help with your booking
If you booked via a third party or travel agent
Contact your travel agent directly to organise changes.
If you booked a redemption ticket
The same flexible ticket conditions as listed above will apply. However, please call Customer Care to make your request to cancel, rebook or refund your booking.