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Contact us and FAQs

Contact us via WhatsApp at +852 2747 2747

Contact us

Call us


Reservations hotline:
+8802 222285802 or +880 1978666138

+8802 222285802 or +880 1978666138

Sunday to Thursday: 0900-1700
Friday, Saturday & Public Holidays: Closed

Baggage and other enquiries



  • If you booked through a travel agent, please contact your agency directly to make changes.
  • If you booked through, changes can be done through Manage booking.
  • If you have booked a changeable ticket directly with Cathay Pacific reservations office, please call us on the above number.

Customer Care

Hong Kong SAR

Green/ Silver/ Gold: 2747 3333

Worldwide toll-free *

Green/ Silver/ Gold: +800 2747 5500
Diamond: +800 2747 3888

24 hours a day, 7 days a week

* Depending on your service provider, rates may apply when calling from a mobile phone.


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