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What are the benefits of joining Cathay?
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Who can join Cathay?
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What is the Cathay member?
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I applied for a Cathay Pacific co-branded credit card. Am I automatically enrolled in Cathay?
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What is the enrolment fee to join Cathay membership programme?
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What is membership year?
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I have two passports with different middle names. Which one should I register as my account name?
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What are mid-status benefits?
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How do I claim my mid-status benefits?
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As a Silver, Gold or Diamond member, will I receive mid-status benefits below my status? For example, will Diamond members be able to enjoy Bookable Upgrades when they reach 800 Status Points?
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What is Guaranteed Seat Reservation?
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What if I’ve forgotten my password or membership number?
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What should I do if I lose my Cathay membership card?
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How can I change the name on my account?
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How do I update my membership details?
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Where can I find the latest exclusive member offers?
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How do Redemption Group nomination work and what are the exemptions for members?
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How is my privacy protected?
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What information do you collect and how do you use it?
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Does Cathay share my data with third parties for marketing promotions, etc?
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I don’t want Cathay to share my personal information with anyone - how can I ensure this?
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How do I cancel my account?
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Will my account be closed if it is inactive for a period of time?
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How can I keep my Cathay account active?
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How do I unbind my Cathay and OpenRice account?