Some time-sensitive Cathay Pacific's Cathay members’ exclusive benefits and promotions (like the 24-hour free cancellation on selected flights) require the account to be linked at the time of purchase.
If you were unable to add your membership number online:
- For bookings made through travel agents: you may reach out to your travel agent for assistance
- All passengers (including those who booked via Cathay Pacific's official channels or through a travel agent): Please visit our airport self-service check-in kiosk or airport team will also be able to assist, this quick physical verification ensures your miles are safely credited to you.