Registered accounts
How can I change or delete travel documents in my account?
Sign in to your account and select "Profile information" from the menu options located on the left hand side of your profile page.
From here, you can make any necessary changes to your travel documents or select "Clear travel document" to delete expired travel documents, then click “Save changes” to confirm all changes.
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What is a Registered account?
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What is the purpose for collecting personal, travel-related data in Registered accounts?
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Why am I unable to create a Registered account with the email address provided?
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How do I know if I have successfully created a Registered account?
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Will I receive a membership card with a Registered account?
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How can I sign in to my Registered account?
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Do I need a membership number to access my Registered account?
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I forgot my username. Can I reset it?
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I forgot my password. How can I reset it?
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How is booking, managing, and checking in for a flight different as a Registered account holder?
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How do I link my existing booking to my Registered account?
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How can I change my communication preferences or cancel my newsletter subscription?
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Can I save more than one travel companion in my profile?
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Who should I contact for more assistance?