What happens if I get disconnected?

You will be automatically reconnected once the connection become available.

If you are not automatically reconnected, go to ‘Sign in’ and reconnect with your Cathay Pacific’s Cathay membership if you purchased as a member or with the Access Code and PIN if you purchased as a Guest. The Access code and PIN was sent to your email, you can also save it as a PDF or in your Apple Wallet right after purchasing the package.