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Osaka

Kansai International Airport

Airport Information

Check-in counter

Terminal 1, on 4FL,
Counter C and D island

Opening hours

  • 3 hours before scheduled departure time (except CX597)
  • CX597: 2 hours 30 minutes before scheduled departure time

(Check-in counters are closed punctually 40 minutes before scheduled departure time. Showing up past closing time may result in denial of boarding.)
Self-service facilities

Self-service check-in and baggage tag
Use the kiosk for self-service check-in, boarding pass and baggage tag. Find out more.
Note: If online check-in has been completed, proceed to the kiosk to obtain baggage tags and then the bag drop counter.

Please note the Self Service Facilities has been temporarily suspended.
Lounge Lounge Asuka [Temporarily closed until further notice]
Lounge Pacific [Temporarily closed until further notice]
Customs information

Tobacco Products: 200 cigarettes or 50 cigars or 250g tobacco or 250g of a combination thereof for visitors. Half that for residents.

Alcoholic Beverages: 3 bottles of wine or spirits (0.75L each)

Meat and other poultry products: All meat and poultry items, including processed meat products, are prohibited from entering Japan. Find out more.

Others: 2ozs perfume. Goods up to the value of JPY200,000.

Helpful links