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Hong Kong International Airport

Airport Information

Check-in counter

Terminal 1
First and Business class counters: Aisle B
Premium Economy counter: Aisle C
Economy counter: Aisle A, C

(Check-in counters close 40 minutes prior to scheduled flight departure time.)

Starting from 5 July 2023, in-town check-in service will resume at Hong Kong station from 6.00am to 3.00pm. The service at Kowloon station will remain suspended until further notice.

Self-service check-in, baggage tag and bag drop

Using the self-service facilities

1. Use the kiosk for self-service check-in

2. Print your boarding pass and baggage tag

3. Attach the baggage tag to your checked luggage and proceed to the self-service bag drop machines 

Note: If online check-in has been completed, proceed to the kiosk to get your baggage tags and then to the self-service bag drop machines.

Location for the kiosks

Terminal 1, Aisle A, C, E

Location for the self-service bag drop

Terminal 1, Aisle A, C, E

Note: We recommend using the self-service facilities in Aisle C. During high volume hours, our airport service team may redirect passengers to other aisles. Please check for the latest updates at the airport.

Lounge The Wing, First
The Pier, First
The Wing, Business
The Pier, Business
The Deck
Airport website
Customs information

A passenger aged 18 or above can bring in duty free of - -

  • Tobacco Products: 19 cigarettes or 1 cigar or 25g of cigars or 25g of tobacco
  • Alcoholic Beverages: 1 litre of liquor with an alcoholic strength of more than 30% by volume measured at a temperature of 20℃ ( A passenger holding a Hong Kong ID Card must have spent minimum of 24 hours outside of the SAR in order to qualify for this allowance)

You can find more details at the Customs and Excise Department website.

E-payment services (Octopus and EPS) at Customs Duty Office are available for payment of duties on tobacco and liquor. Please contact Customs Duty Office Tel: (852) 2182 1084 for enquiry.


Unlicensed export of powdered formula that exceeds 1.8kg net weight in total or by a passenger who has left and re-entered Hong Kong in the previous 24 hours is prohibited. Powdered formula includes milk powder and soya milk powder for infants and children under 36 months.

Exemptions apply. For more details, please visit Powdered Formula section at the Customs and Excise Department website.