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Contact us in the Chinese Mainland

Please find our local contact information below

Beijing

Airport Name Beijing Capital International Airport
Address Office address:
28/F, East Tower, Twin Towers, B-12 Jianguomenwai Avenue, Chaoyang District, Beijing 100022, China (no walk-in ticketing office)

Office Hours: Mon-Fri 0900-1700
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services Tel: +86 10 64558028
Email: pek8bag@cathaypacific.com

Chengdu

Airport Name Chengdu Tianfu International Airport
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services Tel: +86 28 82125869
Email: tfu8bag@cathaypacific.com

Chongqing

Airport Name Chongqing Jiangbei International Airport
Address
2008-09, Metropolitan Tower, 68 Zourong Road, Yuzhong District, Chongqing, China (no walk-in ticketing office)

Office Hours: Mon-Fri 0900-1700
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services Tel: +86 23 67152747
Email: ckg8bag@cathaypacific.com

Fuzhou

Airport Name Fuzhou Changle International Airport
Address
Unit 1805A, 18/F, Sino International Plaza, 137 Wusi Road, Fuzhou, Fujian, China (Post Code:350003) (no walk-in ticketing office)

Office Hours: Mon-Fri 0900-1700
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services Tel: +86 591 28013184
Email: foc8bag@cathaypacific.com

Guangzhou

Airport Name Guangzhou Baiyun International Airport
Address
W209B, West Wing, Pullman Guangzhou Baiyun International Airport, Guangzhou, PRC (no walk-in ticketing office)
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services Tel: +86 20 86130102
Email: can8bag@cathaypacific.com

Haikou

Airport Name Haikou Meilan International Airport
Address
Room 710 7/F, Hainan JunHua HaiYi Hotel, No.18 Wen Hua Road, Haikou, Hainan Province, China 570125 (no walk-in ticketing office)

Office Hours: Mon-Fri 0900-1700
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services Tel: +86 898 69966702
Email: hak8bag@cathaypacific.com

Hangzhou

Airport Name Hangzhou Xiaoshan International Airport
Address
Unit 2004, Tower 2 Raffles City, No.228 Xinye Road, Hangzhou, PRC (no walk-in ticketing office)

Office Hours: Mon-Fri 0900-1700
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services Tel: +86 571 8383 3068/7180/7181
Email: hgh8bag@cathaypacific.com /  1563723342@qq.com

Nanjing

Airport Name Nanjing Lukou International Airport
Address
Room 751-753, World Trade Centre Nanjing, 2 Hanzhong Road, Nanjing, China. (no walk-in ticketing office)

Office Hours: Mon-Fri 0900-1700
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services Tel: +86 18952006151
Email: nkg8bag@cathaypacific.com

Ningbo

Airport Name Ningbo Lishe International Airport
Address
Room 1205, Ningbo tower, 51 Sanyanqiao Street, Yinzhou District, Ningbo, China (no walk-in ticketing office)

Office Hours: Mon-Fri 0900-1700
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services Tel: +86 574 87427311
Email: ngb8bag@cathaypacific.com

Qingdao

Airport Name Qingdao Jiaodong International Airport
Address Room 2F-F-B010,Terminal 1,  No.1 Jinhang Road, Qingdao, Shandong, China
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services Tel: +86 0532 67892134
Email: tao8bag@cathaypacific.com

Shanghai

Airport Name Shanghai Hongqiao International Airport
Address Room 1605-1608, 1788 Nanjing Xi Road, Shanghai, China (no walk-in ticketing office)

Office Hours: Mon-Fri 0900-1700
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services Tel: +86 21 22346638
Email: sha8bag@cathaypacific.com

Shanghai

Airport Name Shanghai Pudong International Airport
Address Office address:
Room 601-03, Greentech Tower, 436 Heng Feng Road, Shanghai, China (no walk-in ticketing office)

Office Hours: Mon-Fri 0900-1700
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services Tel: +86 21 68340600
Email: pvg8bag@cathaypacific.com

Wenzhou

Airport Name Wenzhou Longwan International Airport
Address Room1402, Faith-Trust Center, No 1067 Jinxiu Road, Lu Cheng District, Wenzhou 325000 China (no walk-in ticketing office)

Office Hours: Mon-Fri 0900-1700
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services Tel: +86 577 85807469
Email: wnz8bag@cathaypacific.com

Wuhan

Airport Name Wuhan Tianhe International Airport
Address
Room 2601, 26/F, MinSheng Financial Center, 187 Yunxia Road, Jianghan District, Wuhan City, Hubei Province, China (no walk-in ticketing office)

Office Hours: Mon-Fri 0900-1700
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services Tel: +86 27 65590114
Email: wuh8bag@cathaypacific.com

Xi'an

Airport Name Xi’an Xianyang International Airport
Address
Room C703, Zhongda International Mansion, No.30 Nan Da Street, Xi'an, China. Post Code 710002 (no walk-in ticketing office)

Office Hours: Mon-Fri 0900-1700
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services Tel: +86 029 88796541
Email: xiy8bag@cathaypacific.com

Xiamen

Airport Name Xiamen Gaoqi International Airport
Address
Room 201-204, The Marco Polo Hotel, 8 Jianye Road, Hubin Bei, Xiamen, China. (no walk-in ticketing office)

Office Hours: Mon-Fri 0900-1700
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services Tel: +86 592 5708371
Email: xmn8bag@cathaypacific.com / xmnlv7x@126.com / kry@iport.com.cn

Zhengzhou

Airport Name Zhengzhou Xinzheng International Airport
Address
Room 801, 8/F, Henan Media Building,
Intersection of Business Outer Ring Road and West 7th Street, CBD, Zhengzhou, Henan, China (no walk-in ticketing office)

Office Hours: Mon-Fri 0900-1700
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services Tel: +86 0371 58518831
Email: cgo8bag@cathaypacific.com / 1024361217@qq.com