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Contact us in Australia

Please find our local contact information below

WhatsApp is now available, message us for help with your flight bookings, Marco Polo Club and Asia Miles queries on +852 2747 2747, 09:00 to 20:00 (AEST) daily.

Adelaide

Airport Name Adelaide International Airport
Reservations Flight bookings and enquiries:
131 747

131 747

24 hours a day, 7 days a week

Hotels and Packages:
+61 1800 370 621

+61 1800 370 621

Mon-Sun 10:00 – 18:00

Additional local numbers:
  • Asia Miles members:
    1800 129 264
  • Marco Polo Green, Silver, Gold members:
    1800 687 509
  • Marco Polo Diamond members:
    1800 687 195
Baggage Services Mishandled baggage
Menzies Aviation
Terminal 1, Level 1 offices, Adelaide Airport 5950
Tel: +61 (8) 8234 4494
Fax: + 61 (8) 8234 4837
Email: adl.mhl@menziesaviation.com

Brisbane

Airport Name Brisbane International Airport
Reservations Flight bookings and enquiries:
131 747

131 747

24 hours a day, 7 days a week

Hotels and Packages:
+61 1800 370 621

+61 1800 370 621

Mon-Sun 10:00 – 18:00

Additional local numbers:
  • Asia Miles members:
    1800 129 264
  • Marco Polo Green, Silver, Gold members:
    1800 687 509
  • Marco Polo Diamond members:
    1800 687 195
Baggage Services Mishandled baggage:
Menzies Aviation
Level 1, International Terminal, Brisbane Airport, Queensland 4007
Tel: + 61 (7) 3114 1277
Fax: +61 (7) 3114 1269
Email: BNEBAGGAGE.SERVICES@MENZIESAVIATION.COM

Melbourne

Airport Name Melbourne Airport
Reservations Flight bookings and enquiries:
131 747

131 747

24 hours a day, 7 days a week

Hotels and Packages:
+61 1800 370 621

+61 1800 370 621

Mon-Sun 10:00 – 18:00

Additional local numbers:
  • Asia Miles members:
    1800 129 264
  • Marco Polo Green, Silver, Gold members:
    1800 687 509
  • Marco Polo Diamond members:
    1800 687 195
Baggage Services Mishandled baggage:
Menzies Baggage Services: +61 (3) 8340 8050

Perth

Airport Name Perth International Airport
Reservations Flight bookings and enquiries:
131 747

131 747

24 hours a day, 7 days a week

Hotels and Packages:
+61 1800 370 621

+61 1800 370 621

Mon-Sun 10:00 – 18:00

Additional local numbers:
  • Asia Miles members:
    1800 129 264
  • Marco Polo Green, Silver, Gold members:
    1800 687 509
  • Marco Polo Diamond members:
    1800 687 195
Baggage Services Mishandled baggage:
Menzies Aviation
Perth International Airport, Menzies Baggage Services Office
Tel: +61 467 793 838
Email: bags_per@skystar.com.au

Sydney

Airport Name Sydney (Kingsford Smith) Airport
Reservations Flight bookings and enquiries:
131 747

131 747

24 hours a day, 7 days a week

Hotels and Packages:
+61 1800 370 621

+61 1800 370 621

Mon-Sun 10:00 – 18:00

Additional local numbers:
  • Asia Miles members:
    1800 129 264
  • Marco Polo Green, Silver, Gold members:
    1800 687 509
  • Marco Polo Diamond members:
    1800 687 195
Baggage Services Mishandled baggage:
Menzies Aviation
Tel: +61(2) 9317 4816 (Please leave your contact details in a voicemail message, as it is checked by Menzies regularly throughout the day.)
Fax:+61(2) 9693 3298
Email: syd.mhl@menziesaviation.com