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  • Flights overview

    Latest fares and offers
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    Book your flight
    Redeem with milesPay with Miles Plus CashStatus Points and Asia Miles calculatorWhere we flyFlight timetableTravel requirementsInspire your next journeyHold your fareDiscover the Greater Bay Area
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    Flying with us
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  • Holidays overview

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    Our expanded partnership with Marriott Bonvoy
    Our holiday partners
    Manage your trip
    Manage hotel and package bookingManage redemption booking
  • Shopping overview

    Cathay Shop
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    Our shopping partners
    Milesback
    Spend with Miles Plus Cash at Cathay Shop
    Shop and earn miles on Milesback
  • Wellness overview

    Our wellness partnersInspiration
  • Dining overview

    Our restaurant partnersInspiration
  • Payment overview

    Banking and investmentOther payment partnersInspiration
  • Membership overview

    Cathay membership
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    Sign up
    Earn and spend Asia Miles
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    Cathay Pacific
    Cathay for BusinessHelp and support
    Payment

    I'm not receiving the verification code during checkout. What should I do?

    If you have not received the verification code on your mobile device, please follow the steps below:

    1. Check your mobile network connection to ensure it’s stable and active.
    2. Check both your SMS inbox and spam folder.
    3. Disable any Do-Not-Disturb (DND) mode that may be active on your device.
    4. Verify that the mobile number registered is accurate and up to date. To edit your mobile phone, go to Account Overview, click “Profile”, and then click “Edit mobile phone number”.
    5. Click ‘Resend SMS’ on the Verify Payment page to request another verification code.

    If the problem persists, please contact us via live chat. Our Customer Care team will be happy to assist you.

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