Please upgrade your web browser

You’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.

Contact us and FAQs

Where we're flying

We're dedicated to getting you where you need to be. View the latest information about our current and upcoming flights.
Flight delay and cancellation

Find out how to receive updates and information about your travel arrangements when your flight is delayed or cancelled.

Contact us

Call us

Saudi Arabia

+966 800 850 1309 +966 800 850 1309

Travel Agent Hotline : +966 800 850 1313 +966 800 850 1313

If you are calling from outside of Saudi Arabia, an overseas charge may apply.

Other countries / regions

Select Countries / Regions

Chat with us

Start a conversation on WhatsApp (+852 2747 2747) by clicking hereOpen a new window or scanning the QR code below.

Customer Care

Hong Kong SAR

Green/ Silver/ Gold: 2747 3333

Worldwide toll-free *

Green/ Silver/ Gold: +800 2747 5500
Diamond: +800 2747 3888

24 hours a day, 7 days a week

* Depending on your service provider, rates may apply when calling from a mobile phone.

Call us

Saudi Arabia

+966 800 850 1309 +966 800 850 1309

Travel Agent Hotline : +966 800 850 1313 +966 800 850 1313

If you are calling from outside of Saudi Arabia, an overseas charge may apply.

Other countries / regions

Select Countries / Regions

FAQs

Choose a topic below

Flights

Holidays

Shopping

Cathay membership programme

Others