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Customer Care
Philippines
For PLDT landline & Smart Mobile:
180011102720
180011102720
24 hours a day, 7 days a week
For Globe:
180089094024
180089094024
24 hours a day, 7 days a week
From oversea countries:
+63 2 8271 3622
+63 2 8271 3622
(overseas charge may apply)
Other countries / regions
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Marco Polo Club
Hong Kong SAR
Green/ Silver/ Gold: 2747 5500
24 hours a day, 7 days a week
Diamond: 2747 3888
24 hours a day, 7 days a week
Worldwide toll-free *
Green/ Silver/ Gold: +800 2747 5500
Diamond: +800 2747 3888
24 hours a day, 7 days a week
* Depending on your service provider, rates may apply when calling from a mobile phone.
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