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Awards / Honours

Find a list of awards and honours received by Cathay Pacific from 2017 - 2023, including best airline and best business and first class

Event	Award
AirlineRatings.com	Top 25 Full-Service Airlines (4th Place) Top 25 Safest Full-Service Airlines (3^rd Place)

Event	Award
Skytrax	World’s Best Airline (5^th Place) World’s Best Economy Class Best Economy Class in Asia World’s Cleanest Airline Cleanest Airline in Asia Best Economy Class Onboard Catering in Asia
The Airline Passenger Experience Association (APEX)	Five Star Global Airline Best in Airline Awards (Best Seat Comfort) Best in Greater China (Entertainment) Best in Greater China (Food & Beverage)
AirlineRatings.com	World’s Top 25 Best Airlines (3^rd Place) World’s Top 25 Safest Airlines (9^th Place)

Event	Award
Skytrax	World’s Best Airline (8^th Place) World’s Best Inflight Entertainment
The Airline Passenger Experience Association (APEX)	Five Star Global Asia & South Pacific Passenger Choice Awards – Best Overall Airline (Greater China)
AirlineRatings.com	World’s Top 10 Best Airlines (9^th Place) World’s Top 20 Safest Airlines (11^th Place)
Business Traveller Asia-Pacific Awards	Best Airline (3^rd Place) Best Asia-Pacific Airline (2^nd Place) Best Chinese Airline (1^stPlace) Best First Class (3^rd Place) Best Business Class (3^rd Place) Best Premium Economy Class (2^nd Place) Best Economy Class (3^rd Place) Best Frequent Flyer Programme (1^st Place) Best Airport Lounge (1^st Place – The Pier First Class Hong Kong)
Condé Nast Traveller Readers’ Choice Awards	Top 15 Airlines in the World (6^th Place)
Air Transport World (ATW) Airline Awards	Cargo Airline of the Year
Payload Asia Awards	Overall Carrier of the Year – Asia Pacific
Cellars in the Sky Awards by Business Traveller Magazine	Best First Class Sparkling (Silver)
Hong Kong Sustainability Awards	Distinction Award
Hong Kong Awards for Environmental Excellence (HKAEE)	Manufacturing and Industrial Services (Gold Award) Manufacturing and Industrial Services (Certificate of Merit) Transport and Logistics (Bronze Award) Transport and Logistics (Certificate of Merit)
Freightweek Sustainability Awards 2023	Sustainable Cargo Airline of the Year (Asia)
LinkedIn Talent Awards	Best Employer Brand, Diversity Champion
The Hong Kong Institute of Human Resource Management (HKIHRM)	Learning & Development Award (Excellent Award) Learning Technology Award (Excellent Award)
The Hong Kong Council of Social Service	Caring Company Award 20+ years
Strive and Rise Programme	Supporting Organisation Award
The UNICEF Charity Run 2023	3^rdplace in Most Supportive Group Award

Event	Award
Air Cargo News – Air Cargo News Awards	Best Cargo Airline - Asia
Skytrax	World’s Best Airline - 16^th Place
The Airline Passenger Experience Association (APEX)	Five Star Global Airline Passenger Choice Awards – Best Entertainment (Eastern Asia)
AirlineRatings.com	World’s Top 20 Safest Airlines (11^th Place)
HKACE Customer Service Excellence Awards	Grand Award Gold Prize – People Development Award – “Cultivating Service Excellence” People Development Program Bronze Prize – Digital Service Strategy Award – Chatbot Vera Merit Prize – Team Award (Contact Centre Service) – Customer Contact Centre – Diamond Plus Service Team Gold Prize – Team Award (Counter Service) – HKIA Check-in Counter Team
Cellars in the Sky Awards by Business Traveller Magazine	Best Business Class Cellar (Bronze Medal) Best Business Class White (Bronze Medal)
Business Traveller Asia-Pacific Awards	Best Asia-Pacific Airline (2^nd Place) Best Chinese Airline (1^st Place) Best Airline First Class (3^rd Place) Best Airline Business Class (3^rd Place) Best Airline Premium Economy Class (2^nd Place) Best Frequent Flyer Programme (1^st Place)
Condé Nast Traveller Readers’ Choice Awards	Top 10 Airlines in the World (7^thPlace)
Hong Kong Awards for Environmental Excellence (HKAEE)	Manufacturing and Industrial Services (Silver Award) Transport and Logistics (Certificate of Merit)
The Hong Kong Council of Social Service	Caring Company Award 20+ years

Event	Award
Skytrax	World’s Best Airline (6^th Place)
AirlineRatings.com	World’s Top 20 Best Airlines (6^th Place) World’s Top 20 Safest Airlines (9^th Place)
HKACE Customer Service Excellence Awards	Bronze Award – Digital Service Strategy Award – Social Messaging Bronze Award – Contact Centre Service – E-Service Team Bronze Award – Team Award (Counter Service) – HKIA Baggage Enquiry Desk Merit Award – Team Award (Field & Special Service) – Cabin Crew Team
Cellars in the Sky Awards by Business Traveller Magazine	Best Business Class Cellar (Bronze Medal) Best Business Class Sparkling (Silver Medal) Best Business Class White (Silver Medal) Best Business Class Fortified (Bronze Medal)
Business Traveller Asia-Pacific Awards	Best Airline (3^rd Place) Best Asia-Pacific Airline (2^nd Place) Best Airline First Class (3^rd Place) Best Airline Business Class (3^rd Place) Best Airline Premium Economy Class (2^nd Place) Best Airline Economy Class (2^nd Place) Best Frequent-Flyer Programme (1^st Place – Marco Polo Club)
The Hong Kong Council of Social Service	Caring Company Award 15+ years
The Education Bureau (EDB) - Business-School Partnership Programme (BSPP)	The Highest Amount of Activities Offered Award

Event	Award
The Airline Passenger Experience Association (APEX)	Five Star Global Airline
AirlineRatings.com	World’s Top 20 Best Airlines (11^th Place) World’s Top 20 Safest Airlines (9^th Place)
Air Cargo News – Air Cargo News Awards	Best Cargo Airline - Asia
Cellars in the Sky Awards by Business Traveller Magazine	Best First Class Cellar (Silver Medal) Best First Class Red (Silver Medal) Best First Class White (Bronze Medal) Best First Class Sparkling (Gold Medal)
Business Traveller Asia-Pacific Awards	Best Airline (2^nd Place) Best Asia-Pacific Airline (2^nd Place) Best Airline First Class (3^rd Place) Best Airline Premium Economy Class (2^nd Place) Best Frequent-Flyer Programme (1^st Place – Marco Polo Club) Best Airport Lounge (1^stPlace – The Pier First Class Hong Kong)
The Hong Kong Council of Social Service	Caring Company Award 15+ years

Event	Award
Skytrax	World’s Best Airline (4^th Place)
The Airline Passenger Experience Association (APEX)	Five Star Global Airline
AirlineRatings.com	World’s Top 10 Best Airlines (9^th Place) World’s Top 20 Safest Airlines
HKACE Customer Service Excellence Awards	Grand Award – Bronze Award Bronze Award – Service Innovation Award – Smart Serve Bronze Award – Team Award (Contact Centre Service) – Global Contact Centre – Medical Desk Silver Award – Team Award (Counter Service) – Cathay Pacific Lounge Service Centre, HKIA Gold Award Winner – Team Award (Field & Special Service) – The Arrival Team, HKIA
TTG Travel Awards	Best Inflight Service
Air Cargo News – Air Cargo News Awards	Best Cargo Airline – Asia Pacific
Business Traveller Asia-Pacific Awards	Best Airline (3^rd Place) Best Asia-Pacific Airline (2^nd Place) Best Airline First Class (3^rd Place) Best Airline Business Class (3^rd Place) Best Airline Premium Economy Class (2^nd Place) Best Airline Economy Class (3^rd Place) Best Frequent-Flyer Programme (2^nd Place – Marco Polo Club) Best Airport Lounge (1^st Place – The Pier First Class Hong Kong)
Cellars in the Sky Awards by Business Traveller Magazine	Best First Class Cellar (Silver Medal) Best Overall Cellar (Bronze Medal) Best First Class White (Silver Medal)
The Hong Kong Council of Social Service	Caring Company Award 15+ years

Event	Award
Skytrax	World’s Best Airline (6^th Place)
The Airline Passenger Experience Association (APEX)	Five Star Global Airline Passenger Choice Awards – Best Entertainment (Asia & Australasia)
AirlineRatings.com	World’s Top 10 Best Airlines (9^th Place) World’s Top 20 Safest Airlines
HKACE Customer Service Excellence Awards	Bronze Award - Service Appreciation Award - HKIA-Appreciation & Service Campaign Bronze Award - Service Innovation Award - SSBD & iCUSS for passenger future travel experience Gold Award - Team Award (Field & Special Service) - Cathay Pacific Outport Secondment & Support Team Merit Award - Team Award (Field & Special Service) - Animal Handling Team
TTG Travel Awards	Best Airline – Business Class
Business Traveller Asia-Pacific Awards	Best Airline (3^rd Place) Best Asia-Pacific Airline (2^nd Place) Best Airline First Class (3^rd Place) Best Airline Business Class (3^rd Place) Best Frequent-Flyer Programme (1^st Place – Marco Polo Club) Best Airport Lounge (1^st Place – The Pier First Class Hong Kong)
Cellars in the Sky Awards by Business Traveller Magazine	Best Overall Cellar (Silver) Best First Class Cellar (Bronze) Best First Class Sparkling (Gold) Best First Class Fortified/Dessert Wine (Silver) Best Business Class Red (Gold)
The Hong Kong Council of Social Service	Caring Company Award 15+ years

Event	Award
Skytrax	World’s Best Airline (5^th Place)
AirlineRatings.com	World’s Top 20 Safest Airlines
HKACE Customer Service Excellence Awards	Merit Award - Outstanding Customer Service Program Award - Transforming Response Times to Customer Feedback through Lean Methodology Gold Award - Service Appreciation Award - Work Well Done Silver Award - Team Award (Internal Support Service) - Cabin Crew Consultation Group
TTG Travel Awards	Best Airline – Business Class
Business Traveller Asia-Pacific Awards	Best Airline (2^ndPlace) Best Asia-Pacific Airline (2^nd Place) Best First Class (2^nd Place) Best Business Class (2^nd Place) Best Premium Economy Class (1^st Place) Best Economy Class (2^ndPlace) Best Frequent-Flyer Programme (1^st Place – Marco Polo Club) Best Airport Lounge in Asia Pacific (1^st Place)
Cellars in the Sky Awards by Business Traveller Magazine	Best First Class Sparkling (Gold Medal)
The Hong Kong Council of Social Service	Caring Company Award 15+ years
Christian Family Service Centre	HK50+ Award

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